HDS-Live playback stops after some time

[Xrtili7]

Hi all,

I've got a problem with the HDS-Live setup using ams 5 and OSMF 2.0. after few minutes (different intervall all the time) player stops playback and doesn't continue. In the chrome's network connection panel I see that player requests only Bootstrap files and not the actual segments any more. Even if I wait for 5 minutes segments don't get requested and playback doesn't continue.

Anyone had similar problem, or know of any solution?

[Xrtili7]

Really strange but modifying the cache parameters in Apache config has resolved the issue.

[KarishmaB]

Hi

When the playback stops, do you see a 304 being returned for a bootstrap?

-Karishma

[Xrtili7]

Yes, exactly. every time the player requests a bootstrap it is returned ad 304 not modified.

Any suggestions?

[YoungJ]

Hi, Xrtili7

Can you share your cache parameters for reference, thank you very much.

[DJ1825]

The cache parameters are the default setting set during installation of AMS 5

[DJ1825]

I had a similar problem and it turned out that I had to delete the files created on the server after every live stream. 

Go to <Application folder>\applications\livepkgr\streams\_definst_\livestream and delete all the files in this folder.  If you are using a different stream name than livestream the go to that folder.  I came across a document from adobe that said that when a HDS-Live stream end is does not delete the dynamically created files and each time you start a new live stream if you do not delete the previous files you will get behavior like this.