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hi ...
I've got a 2009 Macbook Pro laptop with an intel dual core 64-bit + 4 gig RAM.
in Lion OS, the Adobe application manager crashed every time i started it.
I've now upgraded to the latest OS, "Mountain Lion", with all updates; I trashed AAM & re-downloaded & installed it, and same thing.
I've purchased the cloud apps in a year long subscription and I can't even download them and install them.
anyone know what's up with this?
thanks,
Gary
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Provide the exact crash info:
Working with your Operating System’s Tools
Sounds like a networking issue or something with your volumes. Are you on some wireless connection? Using external drives?
Mylenium
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Hi, I'll paste the crash report below.
I'm using a wired connection at this time. No external drives connected.
---------------------------- error report----------------------------
Process: | PDApp [1049] |
Path: | /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp |
Identifier: | com.adobe.PDApp |
Version: | 7.0.0.324 (7.0.0.324) |
Code Type: | X86 (Native) |
Parent Process: launchd [166]
User ID: | 502 |
Date/Time: | 2013-05-21 10:38:30.068 -0700 |
OS Version: | Mac OS X 10.8.3 (12D78) |
Report Version: 10
Interval Since Last Report: | 1449 sec |
Crashes Since Last Report: | 3 |
Per-App Interval Since Last Report: 2 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: | 877B87C6-371C-7856-F79F-0CC76114F650 |
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** error for object 0x1b0820: pointer being freed was not allocated
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib | 0x91768a6a __pthread_kill + 10 | |
1 libsystem_c.dylib | 0x97a9cb2f pthread_kill + 101 | |
2 libsystem_c.dylib | 0x97ad34ec abort + 168 | |
3 libsystem_c.dylib | 0x97ab5e03 free + 428 | |
4 com.apple.CoreServices.CarbonCore | 0x909bc728 DisposePtr + 36 | |
5 com.apple.DesktopVideoOut | 0x007f9710 DVOClockClose + 121 | |
6 com.apple.CoreServices.CarbonCore | 0x90a8eadb callComponentStorage_44 + 25 | |
7 com.apple.CoreServices.CarbonCore | 0x90a7fabf CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 45 | |
8 com.apple.CoreServices.CarbonCore | 0x90a7faff CallComponentFunctionWithStorageProcInfo + 30 | |
9 com.apple.DesktopVideoOut | 0x007f9266 DVOClockComponentDispatch + 98 | |
10 com.apple.CoreServices.CarbonCore | 0x909f9ade CallComponent + 151 | |
11 com.apple.CoreServices.CarbonCore | 0x909f9b38 CallComponentDispatch + 29 | |
12 com.apple.CoreServices.CarbonCore | 0x90a8cb07 CallComponentClose + 43 | |
13 com.apple.CoreServices.CarbonCore | 0x909f8d67 CloseComponentInternal(ComponentInstanceRecord*) + 103 | |
14 com.apple.CoreServices.CarbonCore | 0x909f96f2 OpenAComponent + 520 | |
15 com.apple.CoreServices.CarbonCore | 0x909f94e2 OpenComponent + 24 | |
16 com.apple.CoreServices.CarbonCore | 0x909f9aeb CallComponent + 164 | |
17 com.apple.CoreServices.CarbonCore | 0x909f9b38 CallComponentDispatch + 29 | |
18 com.apple.CoreServices.CarbonCore | 0x90a8cb63 CallComponentVersion + 37 | |
19 com.apple.CoreServices.CarbonCore | 0x909f8ed5 getComponentVersion(RegisteredComponent*) + 213 | |
20 com.apple.CoreServices.CarbonCore | 0x909f5fc8 DestroyOlder(RegisteredComponent*, long) + 54 | |
21 com.apple.CoreServices.CarbonCore | 0x909f5f21 RegisterComponentResourcePtr + 708 | |
22 com.apple.CoreServices.CarbonCore | 0x909f0216 registerSystemComponents + 866 | |
23 com.apple.CoreServices.CarbonCore | 0x909f8774 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 60 | |
24 com.apple.CoreServices.CarbonCore | 0x909f8f80 FindNextComponent + 54 | |
25 com.apple.QuickTime | 0x99c7d7d2 EnterMovies_priv + 541 | |
26 com.apple.QuickTime | 0x99c7d368 EnterMovies + 16 | |
27 com.adobe.ape.engine | 0x05163d7c APXGetHostAPI + 1910220 | |
28 com.adobe.ape.engine | 0x05007ce5 APXGetHostAPI + 484661 | |
29 com.adobe.ape.engine | 0x05434a5c SWFLPlayer_Initialize + 43196 | |
30 com.adobe.ape.engine | 0x0542f01a SWFLPlayer_Initialize + 20090 | |
31 com.adobe.ape | 0x034625ef APEStreamWrite + 115487 | |
32 com.adobe.ape | 0x03460689 APEStreamWrite + 107449 | |
33 com.adobe.ape | 0x03464124 APEStreamWrite + 122452 | |
34 com.adobe.ape | 0x0345ae65 APEStreamWrite + 84885 | |
35 com.adobe.ape | 0x03444843 APEPlayerFromStageHIView + 595 | |
36 com.adobe.PDApp | 0x0000784f 0x1000 + 26703 | |
37 com.adobe.PDApp | 0x0000f239 0x1000 + 57913 | |
38 com.adobe.PDApp | 0x00004a18 0x1000 + 14872 | |
39 com.apple.Foundation | 0x999be152 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49 | |
40 com.apple.CoreFoundation | 0x93dfb861 ___CFXNotificationPost_block_invoke_0 + 257 | |
41 com.apple.CoreFoundation | 0x93d46e9a _CFXNotificationPost + 2794 | |
42 com.apple.Foundation | 0x999a6c88 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92 | |
43 com.apple.AppKit | 0x988c50fe -[NSApplication _postDidFinishNotification] + 367 | |
44 com.apple.AppKit | 0x988c4db8 -[NSApplication _sendFinishLaunchingNotification] + 249 | |
45 com.apple.AppKit | 0x988c1d0f -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751 | |
46 com.apple.AppKit | 0x988c1824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378 | |
47 libobjc.A.dylib | 0x96874628 -[NSObject performSelector:withObject:withObject:] + 77 | |
48 com.apple.Foundation | 0x999c173a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121 | |
49 com.apple.Foundation | 0x999c1291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430 | |
50 com.apple.Foundation | 0x999c108e _NSAppleEventManagerGenericHandler + 173 | |
51 com.apple.AE | 0x904e1a35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331 | |
52 com.apple.AE | 0x904b6fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44 | |
53 com.apple.AE | 0x904b6e7d aeProcessAppleEvent + 318 | |
54 com.apple.HIToolbox | 0x93ffec58 AEProcessAppleEvent + 100 | |
55 com.apple.AppKit | 0x988bdd4d _DPSNextEvent + 1655 | |
56 com.apple.AppKit | 0x988bd1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119 | |
57 com.apple.AppKit | 0x988b363c -[NSApplication run] + 855 | |
58 com.apple.AppKit | 0x98856666 NSApplicationMain + 1053 | |
59 com.adobe.PDApp | 0x00006ef2 0x1000 + 24306 | |
60 com.adobe.PDApp | 0x00002bd5 0x1000 + 7125 |
Thread 1:
0 libsystem_kernel.dylib | 0x917690ee __workq_kernreturn + 10 | |
1 libsystem_c.dylib | 0x97a9e0ac _pthread_workq_return + 45 | |
2 libsystem_c.dylib | 0x97a9de79 _pthread_wqthread + 448 | |
3 libsystem_c.dylib | 0x97a85d2a start_wqthread + 30 |
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib | 0x917699ae kevent + 10 | |
1 libdispatch.dylib | 0x93507c71 _dispatch_mgr_invoke + 993 | |
2 libdispatch.dylib | 0x935077a9 _dispatch_mgr_thread + 53 |
Thread 3:
0 libsystem_kernel.dylib | 0x917690ee __workq_kernreturn + 10 | |
1 libsystem_c.dylib | 0x97a9e0ac _pthread_workq_return + 45 | |
2 libsystem_c.dylib | 0x97a9de79 _pthread_wqthread + 448 | |
3 libsystem_c.dylib | 0x97a85d2a start_wqthread + 30 |
Thread 4:
0 libsystem_kernel.dylib | 0x917690ee __workq_kernreturn + 10 | |
1 libsystem_c.dylib | 0x97a9e0ac _pthread_workq_return + 45 | |
2 libsystem_c.dylib | 0x97a9de79 _pthread_wqthread + 448 | |
3 libsystem_c.dylib | 0x97a85d2a start_wqthread + 30 |
Thread 5:
0 libsystem_kernel.dylib | 0x917690ee __workq_kernreturn + 10 | |
1 libsystem_c.dylib | 0x97a9e0ac _pthread_workq_return + 45 | |
2 libsystem_c.dylib | 0x97a9de79 _pthread_wqthread + 448 | |
3 libsystem_c.dylib | 0x97a85d2a start_wqthread + 30 |
Thread 6:
0 libsystem_kernel.dylib | 0x917688e2 __psynch_cvwait + 10 | |
1 libsystem_c.dylib | 0x97aa0280 _pthread_cond_wait + 833 | |
2 libsystem_c.dylib | 0x97b26095 pthread_cond_wait$UNIX2003 + 71 | |
3 com.adobe.ape.engine | 0x0521489f APXGetHostAPI + 2633967 | |
4 com.adobe.ape.engine | 0x04fa5d9f APXGetHostAPI + 83439 | |
5 com.adobe.ape.engine | 0x0521498e APXGetHostAPI + 2634206 | |
6 com.adobe.ape.engine | 0x052149f7 APXGetHostAPI + 2634311 | |
7 com.adobe.ape.engine | 0x05214b16 APXGetHostAPI + 2634598 | |
8 libsystem_c.dylib | 0x97a9b5b7 _pthread_start + 344 | |
9 libsystem_c.dylib | 0x97a85d4e thread_start + 34 |
Thread 7:
0 libsystem_kernel.dylib | 0x917688e2 __psynch_cvwait + 10 | |
1 libsystem_c.dylib | 0x97aa0280 _pthread_cond_wait + 833 | |
2 libsystem_c.dylib | 0x97b26095 pthread_cond_wait$UNIX2003 + 71 | |
3 com.adobe.ape.engine | 0x0521489f APXGetHostAPI + 2633967 | |
4 com.adobe.ape.engine | 0x04fa5d9f APXGetHostAPI + 83439 | |
5 com.adobe.ape.engine | 0x0521498e APXGetHostAPI + 2634206 | |
6 com.adobe.ape.engine | 0x052149f7 APXGetHostAPI + 2634311 | |
7 com.adobe.ape.engine | 0x05214b16 APXGetHostAPI + 2634598 | |
8 libsystem_c.dylib | 0x97a9b5b7 _pthread_start + 344 | |
9 libsystem_c.dylib | 0x97a85d4e thread_start + 34 |
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000004 ecx: 0xbfffe0ec edx: 0x91768a6a
edi: 0xac945a28 esi: 0x00000006 ebp: 0xbfffe108 esp: 0xbfffe0ec
ss: 0x00000023 efl: 0x00000206 eip: 0x91768a6a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x003fd000
Logical CPU: 0
Binary Images:
0x1000 - | 0xa2ffb +com.adobe.PDApp (7.0.0.324 - 7.0.0.324) <08FC5963-86A3-3F85-BE1F-5C7C03F20E20> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp | |
0xb3000 - | 0xbaffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape |
0x335000 - 0x342ff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x700000 - 0x780ff6 com.apple.xquery (1.3.1 - 30) <F6B4DB2B-47A3-3B61-9297-FA2B53859DFF> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x7f4000 - 0x7f9ff7 com.apple.DesktopVideoOut (1.2.4 - 1.2.4) /Library/QuickTime/DesktopVideoOut 2.component/Contents/MacOS/DesktopVideoOut
0x2a25000 - 0x2b22ff3 +AdobePIM.dylib (7.0.0.324 - 7.0.0.324) <CDF03182-F2E6-37C5-B0EA-1261E9F3D034> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x3427000 - 0x347bfef +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <FEA983C9-2221-4A47-D3E2-95DEA682B378> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x4f5c000 - 0x5ea4ff3 +com.adobe.ape.engine (3.4.0.29366 - 3.4.0.29366) <35BD8121-4596-CA6E-194B-FCE0D0635448> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Contents/MacOS/adbeapeengine
0x60a0000 - 0x614bfff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8fe48000 - 0x8fe7ae57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x90007000 - 0x9000efff libsystem_dnssd.dylib (379.37) <49A44FB3-559D-3C7E-AA40-23F5A8E612AC> /usr/lib/system/libsystem_dnssd.dylib
0x9000f000 - 0x9000fffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x90021000 - 0x90060ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x90061000 - 0x900b8ff3 com.apple.HIServices (1.20 - 417) <30AA0F48-A397-339E-BC62-24620B2B35BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x900b9000 - 0x900c2fff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x900c3000 - 0x900e0ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x900e1000 - 0x901caff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x901d7000 - 0x901f9fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x901fa000 - 0x90206ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x90335000 - 0x90383ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x903ea000 - 0x903fffff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90400000 - 0x90464ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x90465000 - 0x904a7ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x904a8000 - 0x904aefff libGFXShared.dylib (8.7.25) <4268BFAF-4529-3B40-A8B9-66F176AC20CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x904af000 - 0x90509ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x9050c000 - 0x90542ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90543000 - 0x9058aff3 com.apple.CoreMedia (1.0 - 926.87) <713B7213-D695-3162-9852-DBC114C26178> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9058b000 - 0x90943ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x90944000 - 0x90944fff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90945000 - 0x90987ff7 libcups.2.dylib (327.3) <C7A4A315-FA15-354B-8BC9-BE824C4EFF6D> /usr/lib/libcups.2.dylib
0x90988000 - 0x90988fff libSystem.B.dylib (169.3) <0A82D354-A1B4-3F3E-8C7E-5047C38D4668> /usr/lib/libSystem.B.dylib
0x90989000 - 0x9098cfff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x90999000 - 0x9099affd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x9099b000 - 0x90ca0ff7 com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <356AE2DF-ABB0-319C-8B5B-2F33D693889F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90ca1000 - 0x90ca5ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x90ca6000 - 0x90ccbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x90ccc000 - 0x90d2efff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x90d2f000 - 0x90d33fff com.apple.OpenDirectory (10.8 - 151.10) <B9244697-CB05-3BD3-80A7-D188B3747B03> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x90d34000 - 0x90d3effe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x915bd000 - 0x916f8ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x91700000 - 0x9174eff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9174f000 - 0x91753fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x91754000 - 0x9176effc libsystem_kernel.dylib (2050.22.13) <70C520E8-0394-3DFB-823B-FE8C251C169A> /usr/lib/system/libsystem_kernel.dylib
0x9176f000 - 0x91823fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91824000 - 0x91855fff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x91856000 - 0x91864fff com.apple.opengl (1.8.7 - 1.8.7) <0631EC1D-833B-39D2-A907-A9F7617E5504> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91865000 - 0x91884ff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x918b1000 - 0x91948ff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x91949000 - 0x91bb6ffb com.apple.imageKit (2.2 - 670) <E5D08218-C9FC-32ED-B461-4725B2456404> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x91bb7000 - 0x91bc4ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x91c7d000 - 0x91e39ffd libicucore.A.dylib (491.11.2) <59A23F06-16AD-35F8-BA58-D17305232402> /usr/lib/libicucore.A.dylib
0x91e3e000 - 0x91e3ffff libsystem_sandbox.dylib (220.2) <61A79095-1978-3AAA-B0E0-658BC8E5F045> /usr/lib/system/libsystem_sandbox.dylib
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0x96c37000 - 0x97033feb com.apple.VideoToolbox (1.0 - 926.87) <D6460276-E1CF-317D-B32F-80EAE916168C> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9706a000 - 0x97182ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x97183000 - 0x97191ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x971ea000 - 0x97214ff9 com.apple.framework.Apple80211 (8.3.2 - 832.18.1) <69AD5C5E-14A2-3E2B-AE28-2C7A7E4F5D0A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x97215000 - 0x9721dfff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x979d3000 - 0x979dcfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x979dd000 - 0x97a4cffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97a67000 - 0x97a71fff libCSync.A.dylib (331.0.4) <71A7B331-C8A2-322C-AFB0-062EE9C3B848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x97a72000 - 0x97a84fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x97a85000 - 0x97b42feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97b43000 - 0x97b85ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x97b86000 - 0x97b8dfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x97e43000 - 0x97e76ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x97f75000 - 0x98218ff3 com.apple.CoreImage (8.2.4 - 1.0.1) <BA4EE8D7-FE72-3CC3-801F-B69D8A8B426F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x98219000 - 0x9865bff3 com.apple.CoreGraphics (1.600.0 - 331.0.4) <BC041647-FB5A-3D07-A253-F3D34E25BF6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x986fa000 - 0x986fafff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x986fb000 - 0x98759ff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9875a000 - 0x99316ff7 com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99317000 - 0x99734fff FaceCoreLight (2.4.1) <B12C8721-EFB3-30A2-9A1B-ABCDF5670764> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x99735000 - 0x997aeff0 com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x997af000 - 0x99824ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x99825000 - 0x9982cffe com.apple.agl (3.2.1 - AGL-3.2.1) <F13F8669-5FC5-386C-9100-523D2BBF23CE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9982d000 - 0x9982fffb libRadiance.dylib (849) <EAF7C74F-2A71-3A07-82E1-4FADEAFCF201> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x99830000 - 0x9984dfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x99878000 - 0x9989cfff libJPEG.dylib (849) <CD42C17E-6B13-35BE-B585-9AE69CEA534F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x998de000 - 0x99926ff5 com.apple.opencl (2.2.18 - 2.2.18) <004A1DE4-49C6-3938-8B54-CD1DC23BDBE5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x99927000 - 0x9994cff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9994d000 - 0x99959ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x9995a000 - 0x99c78ff3 com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99c79000 - 0x99c7bfff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x99c7c000 - 0x99ef8ff7 com.apple.QuickTime (7.7.1 - 2599.24) <5B1CA228-A6B3-39DF-A5CC-F981E59DAD1D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99ef9000 - 0x99f53fff com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <BB0D85EE-A85D-3E7B-B04E-720886553258> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x99f54000 - 0x99f62ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99f63000 - 0x99f7ffff libPng.dylib (849) <BF2CB6F5-A2F1-35A4-93F7-ACA6D7F02084> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x99f80000 - 0x9a0d8ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <0D36953C-9897-3E9B-8C70-847E90B203A2> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9a11f000 - 0x9a1b1ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x9a1b2000 - 0x9a1b5ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9a2c7000 - 0x9a43fff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9a440000 - 0x9a4c5ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9a4c6000 - 0x9a4c9ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9a4ca000 - 0x9a574fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x9a575000 - 0x9a666ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x9a667000 - 0x9a677ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9a678000 - 0x9a74cff3 com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2 | |
thread_create: 0 | |
thread_set_state: 0 |
Calls made by this process:
task_for_pid: 0 | |
thread_create: 0 | |
thread_set_state: 0 |
Calls made by all processes on this machine:
task_for_pid: 706 | |
thread_create: 1 | |
thread_set_state: 0 |
VM Region Summary:
ReadOnly portion of Libraries: Total=165.2M resident=61.6M(37%) swapped_out_or_unallocated=103.6M(63%)
Writable regions: Total=53.5M written=964K(2%) resident=18.7M(35%) swapped_out=0K(0%) unallocated=34.8M(65%)
REGION TYPE | VIRTUAL |
=========== | ======= |
CG backing stores | 224K |
CG shared images | 1216K |
CoreServices | 1616K |
MALLOC | 21.4M |
MALLOC guard page | 48K |
Memory tag=240 | 2052K |
Memory tag=242 | 12K |
Memory tag=243 | 4K |
Memory tag=249 | 728K |
Memory tag=35 | 4768K |
Stack | 67.6M |
VM_ALLOCATE | 16.1M |
__DATA | 8416K |
__DATA/__OBJC | 312K |
__IMAGE | 528K |
__IMPORT | 4K |
__LINKEDIT | 31.3M |
__OBJC | 2292K |
__OBJC/__DATA | 124K |
__PAGEZERO | 4K |
__TEXT | 133.9M |
__UNICODE | 544K |
mapped file | 87.7M |
shared memory | 308K |
=========== | ======= |
TOTAL | 380.6M |
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: FUJITSU MHZ2320BH FFS G1, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 3
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Seems to me you may need to reinstall your OSX from scratch. For some ill-conceived reason the application manager seems to use a legacy file I/O API, which might have to do with your update install and the operating system kernel having been configured this way. That would usualyl only happen if the Boot ROM hasn't been updated properly or the hardware doesn't allow a newer kernel version, but a 2009 MacBook shoudl be able to handle this...
Mylenium
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Please try the mentioned steps:
1. Enable root Account in Mac: http://support.apple.com/kb/PH11331. Log off and log in back as root user
2. Go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 and download AAM/Install and try to launch it.
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thanks for the suggestion: did the root login thing, downloaded AAM, re-installed it, and when I tried to launch it, the icon appeared on my tool-tray for half a second, then disappeared. Tried a few times: same thing every time.
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Please check private message.
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Please try to open Mac in safe boot mode. See instructions: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html and try to install and run AAM. If still you get the same error please run the cleaner tool and try to install AAM again. Cleaner tool Mac: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html