Copy link to clipboard
Copied
I have upgraded to the current version of Flash Player on Windows 7 with IE 10. I am not a developer, so Professional tools do not appear to be what I need. However, I keep getting popups saying that I need Flash Player Pro. They don't seem to be coming from Adobe; in fact I can't find any identifying information on the notice. I continually ignore these requests/demands, but they don't go away. Any suggestions?
Copy link to clipboard
Copied
"Flash Player Pro" is definitely not an Adobe Product, and I strongly suspect it is malware.
Where do you get these pop-ups? Can you post a screenshot of such a pop-up?
Copy link to clipboard
Copied
I get these when I open a link from just about anywhere. It doesn’t happen every time, but always when I am looking to find more information about something or open up something.
Here is the window that pops up.
Copy link to clipboard
Copied
I would recommend running a malware scanner (such as malwarebytes.org) on your system.
Copy link to clipboard
Copied
First I get this:
This is totally wrong because I have verified that I have the most current version of Flash Player..
Then this is the image that pops up
Message was edited by: thomps492
Copy link to clipboard
Copied
Unfortunately this website is trying to trick you into installing software purporting to be from Adobe. I can assure you that this is not our software.
Can you give me the URL that this is occurring at? I'd like to forward this to our legal team. Please ignore all further recommendations to install "Flash Player Pro".
Copy link to clipboard
Copied
As I suspected. What url are you referring to? This error comes up in many of my web interactions -- lots of different links. If you are looking for the full url that is at the top of the screen print, I can get you that the next time this occurs.
Do you have any suggestions how to get rid of this prompt? I have been ignoring it every time, but I'm not interested in doing that at least daily for the rest of my life.
Copy link to clipboard
Copied
The URL at the top of your screenshot would be great. Have you tried running a malware scan on your system (see my link above). This shouldn't be happening during normal browsing.
Copy link to clipboard
Copied
Here's the url that I clipped from the top of the screen: http://cdn.openappmedia.com/html/pu/common.html?ait=Ad%20Info&u=http%3A%2F%2F114695url.directdisplay...
I ran the malware scan on my system -- the free download. It seemed to clean up / fix a large number of things. However, the error occurred again this evening. Any more suggestions?
Copy link to clipboard
Copied
Thank you. I would keep running the malware scanner until it's come up clean. Make sure to reboot your system between attempts.
I've forwarded the Flash Player Pro information along to the appropriate team at Adobe.
Copy link to clipboard
Copied
I purchased the scanner so I could keep running it. It comes up clean and I've rebooted. But the ad keeps coming up. If the investigation team learns anything about how to get rid of it, I would appreciate feedback. It is a royal pain!!!!
Copy link to clipboard
Copied
Hi all,
This is the exact same issue that I posted about yesterday, to 'How can I stop messages (from "http://cdn.openappmedia.com") re: upgrade to Flash Player Pro?' (before I saw this thread).
Here is how I finally stopped the ability of this apparent phishing attempt to redirect me to the link shown above in this post (I'm using Internet Explorer 10):
By the way, if you run the (not-very-smart) experiment of removing the site from the Restricted Sites list, and do some more web surfing, the phishing attempts will resume, only this time with non-Adobe bait. I know, I tried it. 😉
I hope this helps folks find ways to stop this insidious annoyance. And I feel bad for Adobe, who is an innocent bystander (along with many others), because of the attempts by the phishers to get folks to click on stuff because of some ruse that could appear to be legitimate if you're not paying close attention.
Copy link to clipboard
Copied
Here is the warning that I get before the popup below.
This is confusing because my Flash Player is up to date.
Copy link to clipboard
Copied
You'll have to post the screenshot via the forums.
Copy link to clipboard
Copied
Some background information: http://botcrawl.com/phishing-website-update91-com/