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Cannot download Premiere Pro via the Cloud [was: downloading]

New Here ,
May 23, 2013 May 23, 2013

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I cannot download premiere pro through creative cloud, although i have downloaded other applications

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LEGEND ,
May 23, 2013 May 23, 2013

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Did you have Premiere Pro previously installed? Do you get any error messages? You can try to re-install after using the CS Cleaner tool. You might deactivate before using the tool.

http://www.adobe.com/support/contact/cscleanertool.html

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Community Expert ,
May 23, 2013 May 23, 2013

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Do you mean

  1. You cannot see Premiere Pro in the Adobe Application Manager to download it? - if so ensure that you're running 64 hardware and operating system since Premiere Pro is 64 bit only. If you're running a 32 bit system then you will not be able to download or install Premiere Pro since it will not run on your system.
    or
  2. You can see Premiere Pro in the AAM but cannot download it?

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