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Upgrading RoboHelp 7 to RoboHelp 9 RoboSource

Guest
Jun 16, 2013 Jun 16, 2013

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Hi I'm Trying to upgrade Robohelp 7 to Robohelp 9 as we have just gone Windows7 we also use RoboSource.

What are the steps to successfully upgrade?.

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LEGEND ,
Jun 16, 2013 Jun 16, 2013

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Adobe is currently selling Robohelp 10.  They do not sell earlier versions.  Based on the product page, Robohelp 7 is not offered as part of the upgrade path for Robohelp 10.

http://www.adobe.com/products/robohelp.html

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Guest
Jun 16, 2013 Jun 16, 2013

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We have just upgraded to Windows 7 and our current version of Robohelp is 7 which is not compatable with RoboHelp 7. I need to upgrade our users to ver 9 the software I have, we also use Robo Source.

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Adobe Employee ,
Jun 17, 2013 Jun 17, 2013

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Moving this discussion to the RoboHelp forum.

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LEGEND ,
Jun 17, 2013 Jun 17, 2013

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Hi there

The steps to upgrade are as follows:

1. Make a backup copy of your project(s) for that dude named Justin. (Justin Case)

2. Open the project(s) in the newer version of RoboHelp.

3. If needed, you may find that you need to click Tools > Upgrade DHTML effects in topics.

Cheers... Rick

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Guest
Jun 18, 2013 Jun 18, 2013

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Hi

Steps I took.

Opened Robohelp 7 made sure project could check in and out of Robosource, worked fine.

Checked all files out of robosource via Robohelp 7.

Upgraded to Robohelp 9 - was asked if I wanted lastest said yes.  Popup said some files could not be checked out.  Tried opening project in Robohelp 9 - popup corrupt .cpd tried deleting .cpd no joy.

Re tried all the steps again with the files checked in to robosource no joy.

Cannot open project in Robohelp 7 or RoboHelp 9 now!

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