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launching problem

New Here ,
Jun 16, 2013 Jun 16, 2013

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I have problem with launching Photoshop CS6. -

Error massage:

You can’t open the application “Adobe Photoshop CS6” because it’s not supported on this type of Mac.

I have no problems with Dreamweaver CS6 and InDesign CS6.

(purchased products)

Please help if you have any idea!!!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2013 Jun 17, 2013

This option is not applicable to you Anihorv as you are not able to install due to not meeting the minimum system requirements.  I am sorry but there is no solution but to upgrade to a newer Macintosh.

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Jun 16, 2013 Jun 16, 2013

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Hi anihorv

The problem is due to your processor.  You have an Intel Core Duo on your Macbook Pro.  Photoshop requires at least an Intel Core 2 Duo processor with 64-bit support.  You can find the system requirements listed at http://www.adobe.com/products/photoshop/tech-specs.html.

Please refer : http://forums.adobe.com/message/4824197

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New Here ,
Jun 17, 2013 Jun 17, 2013

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Thank you!

Do you have any idea what to do without buying a new mac?

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Enthusiast ,
Jun 17, 2013 Jun 17, 2013

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You can try , Ctrl+click on the Photoshop icon

Go to "Get Info" , and then check the option , "Open in the 32 bit mode"

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New Here ,
Jun 17, 2013 Jun 17, 2013

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Unfortunatley I dont have such option.

Other idea or this just semewhere else???

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Adobe Employee ,
Jun 17, 2013 Jun 17, 2013

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This option is not applicable to you Anihorv as you are not able to install due to not meeting the minimum system requirements.  I am sorry but there is no solution but to upgrade to a newer Macintosh.

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New Here ,
Jun 19, 2013 Jun 19, 2013

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Thank you for everyone!

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New Here ,
Jun 17, 2013 Jun 17, 2013

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these are the details of my mac:

Hardware Overview:

  Model Name:          MacBook Pro

  Model Identifier:          MacBookPro1,1

  Processor Name:          Intel Core Duo

  Processor Speed:          1.83 GHz

  Number Of Processors:          1

  Total Number Of Cores:          2

  L2 Cache:          2 MB

  Memory:          2 GB

  Bus Speed:          667 MHz

  Boot ROM Version:          MBP11.0055.B08

  SMC Version (system):          1.2f10

  Serial Number (system):          W86130P9VJ2

  Hardware UUID:          00000000-0000-1000-8000-0016CB8C85B5

  Sudden Motion Sensor:

  State:          Enabled

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Enthusiast ,
Jun 16, 2013 Jun 16, 2013

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The reason is your processor is 32-bit but these applications are 64 bit

check this link :-http://support.apple.com/kb/HT3696

You can try , Ctrl+click on the Photoshop icon

Go to "Get Info" , and then check the option , "Open in the 32 bit mode"

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New Here ,
Jun 17, 2013 Jun 17, 2013

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Hi,

It great you send my an idea, but unfortunately I do not have that possibility.

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