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Michael 32302
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Presenter 8 is not saving audio

Jun 10, 2013 2:14 PM

Tags: #windows_xp #powerpoint_2007 #adobe_presenter_8

Hello - I am using Presenter 8 in combination with PowerPoint 2007 on a Windows XP desktop. Each time I record a slide, I can listen to the recording, but once I move on to the next slide the recording disappears.  Any suggestions would be appreciated.  Thank you.  -Michael

 
Replies
  • Currently Being Moderated
    Jun 10, 2013 9:55 PM   in reply to Michael 32302

    Hi Michael,

    Is it happening with every project?

    Can you tell me the exact version of the Presenter?

    Can you check whether audio  gets created after recording in Assets folder at "<pptx filename>_pptx" folder and is it still present after you observe that there is no audio in that slide?

     

    Thanks,

    Vikram

    Adobe Presenter Engg. Team

     
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  • Currently Being Moderated
    Jun 17, 2013 12:53 AM   in reply to Michael 32302

    Hi Michael,

     

    Is there any audio folder inside the <pptx filename>_pptx folder after you make the recording? Can you please verify that your audio setup is working fine with other recording device like sound recorder and you are able to create an audio file like (*.wma) .

     

    Can you please try one more scenario, record audio in one slide and then come out of the audio record mode, again goto next slide, click on audio record and again record.

     

    Were you able to record without any issues earlier? 

     

    Thanks,

    Vikram

     
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  • Currently Being Moderated
    Jun 18, 2013 12:35 AM   in reply to Michael 32302

    Nice to hear that, we finally got an idea about the issue.

    Perhaps, you can try one more scenario - launch PPT in admin mode and do the same scenario.

     

    Thanks,

    Vikram

     
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  • Currently Being Moderated
    Jun 18, 2013 10:02 PM   in reply to Michael 32302

    Hi Michael,

     

    You can goto the Office installtion folder, right click on POWERPNT.EXE and select run as, then pass administrator credentials in it.

     

    Thanks,

    Vikram

     
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  • Currently Being Moderated
    Jun 19, 2013 10:09 AM   in reply to Michael 32302

    You're welcome!

    Glad to hear that!

     

     

    Thanks,

    Vikram

     
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