2 Computer limit for CS6

[robandgee]

I am enrolled at Academy of Art university and received a student version of CS6 for my classes.  I know there is a limit saying you can install the program on up to 2 computers.  I first installed the program on my compaq laptop.  Then I realized I needed a better processor to run certain programs so I wiped the hard drive and sold the computer to buy a new laptop.  I installed CS6 on the second laptop.  Worked great.  I recently bought a desktop computer and installed CS6 on there as well.  Now I get the message about the 2 computer limit.  I understand that the program has been installed on 3 different computers.  How can I eliminate the 1st computer I installed the program on then sold?  I have no way to get the computer seeing as its no longer in my possession.  I have to have these programs for school.

[Mylenium · Accepted solution]

Contact support to reset activations and in the future make friends with Help --> Deactivate.

Mylenium

[Fintan]

Hi Robandgee,

Sorry I cant help you with your issue but you may be able to help with mine. I am in a simular situation, I downloaded onto my IMac and now need to know how I go about re-downloading to a new Laptop. Can I ask if you purchased a disc or a download from the Adobe Site ?

[Jeff A Wright]

Fintan for information on how to download Adobe software please see http://forums.adobe.com/message/5418120#5418120.  Also if you have purchased the software from Adobe and choose the download option then it will be available under your account.