flash player crashes

[Guest]

my flash player keeps telling me that it has crashed what do i do

[MichaelKazlow]

Moved to Installing Flash Player

You need to remove Flash Player and re-install.

[chris.campbell]

Before going through the uninstall/install, what operating system and browser are you using?

[Guest]

firefox and windows7

[chris.campbell · Accepted solution]

Please see the following FAQ for troubleshooting steps with Firefox and Flash Player 11.3

How do I troubleshoot Flash Player's protected mode for Firefox?

Depending on your situation, you might be best off rolling back to a previous version of Flash Player until we can resolve this.

[Guest]

i cleaned my adobe flash and went back 2 the last one i had...if you fix the problem with firefox could you let me know PLEASE and THANK YOU!!! i just bought this computer just a year ago brand new so i know its not an old one...i dont download anyhing but pics because im just an older person that only plays my games on facebook all night....THANK YOU VERY MUCH

[Guest]

i tried that and it still does the samething

[Kougeru]

You're lucky you get that far. I'm having the same issue...I updated my Flash Player to play Sims Social (it told me I needed to update, and checking hte website proved I was not fully up-to-date). So I updated, and after having my browser open on a page with flash crashes the ENTIRE browser in under 30 seconds. Even in safe-mode. Had to revert to an older version. Seems like every other update is total fail for me.

[lovingperson1234]

OK i am also having problems with my flash player it keeps on crashing and i have no idea why i went through the event logs no clue what is happeining can some help me