Copy link to clipboard
Copied
Not able to load the Elements 11 from my purchased disk. Get the Shared Technologies problem?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I have used the ASA. It says that there are no problems
Copy link to clipboard
Copied
continue troubleshooting using the info on that page. ie, next step is to check your install logs (http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html#main_main...)
Copy link to clipboard
Copied
Can´t find anything?
Copy link to clipboard
Copied
did you restart your computer?
if yes and you still could not install/use pse 11, copy and paste the entire log.
Copy link to clipboard
Copied
Before I copy the entire log, I suppose this is the right log? But looking at the date logdate is old? installation tried yesterdag jul 2 2013.
Can I remove this log reinstall and have a new log with todays date?
I did restart the computer
.
Copy link to clipboard
Copied
delete that old directory, to make sure we're checking a current log, and then start you reinstallation.