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My adobe Framemaker9 can't work

Guest
Jun 27, 2013 Jun 27, 2013

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Afterinstalled the Framemaker, everytime i started it, there will be a dialogue appers, as shows in the attachment. If click [confirm], the Framemaker will be closed automatically.

error.pngAnd my operating system is Windows 7.

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LEGEND ,
Jun 28, 2013 Jun 28, 2013

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Ask in the FM forum.

Mylenium

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Guest
Jun 28, 2013 Jun 28, 2013

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OK, thanks

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Jun 28, 2013 Jun 28, 2013

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[Moved the discussion here for better help]

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LEGEND ,
Jun 28, 2013 Jun 28, 2013

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What language do you have set for Windows? Are you running 64-bit Windows 7 or 32-bit Windows 7. I have had no issue running FrameMaker 9 under 32-bit Windows 7.

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Guest
Jun 30, 2013 Jun 30, 2013

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Mine is 32-bit Window 7, is it the Operating system ?

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Community Expert ,
Jul 01, 2013 Jul 01, 2013

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You probably have a corrupted Linguistics folder - try renaming it & see if FM will recreate it.

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Guest
Jul 01, 2013 Jul 01, 2013

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i have tried, anyone met this problem ?

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Community Expert ,
Jul 02, 2013 Jul 02, 2013

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Did renaming the Linguistics folder do anything? Or is it still failing to start? You might also check both maker.ini files to see what & where the LanguageDir entry is pointed.

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Guest
Jul 02, 2013 Jul 02, 2013

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yes, in the maker.ini, it is

LanguageDir=dict

I have renames this file and copied from other place, and it doesn't work.

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Community Expert ,
Jul 03, 2013 Jul 03, 2013

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You should have a site.dct file in the \dict\ folder – my maker.ini has:

UserDictionary=

SiteDictionary=dict\site.dct

in the section.

I suspect that something is messed up in your installation. Did you have local admin rights to your machine when you installed FM?

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Guest
Jul 03, 2013 Jul 03, 2013

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i have the same site.dct file as yours.

before i installed the FM, i  activated the Admin account, so it's not the problem.

But i have installed the other version of FM before, and this may be the problem.

i think i have to reinstall the operating system, maybe can fix it.

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Community Expert ,
Jul 04, 2013 Jul 04, 2013

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You can have multiple versions of FM on one machine; only Acrobat fails to play nice with multiple versions on the same machine. You may just need a new profile set up as a local admin. Also give yourself rights to your local c:\ drive manually (since Vista, Windows doesn’t give you full rights automatically just because you’re a local admin – you have to do it manually). Or you can try a tool like Revouninstaller that does a great (free) job of scrubbing out applications before reinstalling.

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Guest
Jul 04, 2013 Jul 04, 2013

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i have uninstalled all the versions of FM by Revouninstaller, but it still have the same issues, i have no idea now.

and i  installed as a local administrator privileges.

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Community Expert ,
Jul 05, 2013 Jul 05, 2013

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What language is your copy of Win7 set to? Is it different than what language is being installed for FM?

You may have reached a point where you need to contact Adobe Support or the TCS tech team to figure out what's going on with your install.

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Guest
Jul 05, 2013 Jul 05, 2013

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ok,thanks very much.

i will contact them and  try to solve it.

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