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down load problem.

New Here ,
Jul 14, 2013 Jul 14, 2013

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I am not able to open the Elements program I just down loaded. I am trying to  upgrade from Elements 9. There seems to be a problem with a "bridge from Cs5".

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Community Expert ,
Jul 14, 2013 Jul 14, 2013

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attach a screenshot of the downloaded program and one of the error message you see when trying to execute it.

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