Copy link to clipboard
Copied
I have recently installed FrameMaker 11 (v11.0.0.380) and have created a book with several files and a TOC. I am working on a network (I've tried both wired and wireless connections) and have the same problem: When I try to save a file, most of the time I get an error message that FM cannot save the file to the disk. It lists the file name, but adds a 3-character file exension after ".fm" at the end of the file name. Each time I try to save, the file extra file extension changes somewhat randomly. I can do a "save as" and save to my laptop's hard drive (most of the time) and, very occasionally, I can actually save the file to the network drive if I work in another application and come back to FM and *immediately* try to save a file.
I am using Windows Professional with Service Pack 1 on a Dell laptop.
Copy link to clipboard
Copied
I'm assuming you're using simple files, and not storing the FM files in a CMS.
> It lists the file name, but adds a 3-character file exension after ".fm" at the end of the file name.
The way Frame save appears to work is:
This is cautious practice. Consider what might happen if it really re-wrote docname.fm in-place, and failed partway through.
Due to creating the temp file, the only obvious scenario that leads to this result is insufficient free space on the logical drive. That's pretty unlikely.
A less likely scenario is that you have write permissions on the files, but not on the directory, so the create-docname.fm.tmp fails.
So this does not a first glance look like an FM problem. It looks like a network FS problem, usually Windows Server. I blame Bill Gates. Get I.T. involved.