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me85go
Currently Being Moderated

Presenter 8 encountered an unexpected problem

Mar 4, 2013 3:20 AM

As soon as I click with the PowerPoint 2007 Presenter 8 plug in to open and save, I get an error message.

"Adobe Presenter has encountered while working on this presentation, an unexpected problem. Save your work in a new file and then restart PowerPoint."

 

I can do what I want but the problem always comes back.

 

Has someone an idea what the problem is?

 

Greetings Melanie

 

 
Replies
  • Currently Being Moderated
    Mar 4, 2013 2:40 PM   in reply to me85go

    Hello,

     

    Welcome to Adobe Forums.

     

    Which windows do you have ?

     

    Does it happen on a blank presentation as well ?

     

    Have a you tried using Adobe presenter 8 from a different user account ?

     

    Upload some screenshots.

     

    Thanks,

    Vikram

     
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  • Currently Being Moderated
    Mar 5, 2013 9:42 AM   in reply to me85go

    Hello,

     

    Does it also crashes when you use Adobe Presenter from a different user account ?

     

    Thanks,

    Vikram

     
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  • Currently Being Moderated
    Apr 25, 2013 12:46 PM   in reply to me85go

    Hello,

     

    Same problem for me today. It was triggered when I tried to use the quiz tools. I began to access the ribbon tools.

     

    I am running Windows 7, PPT 2010 and Presenter 8.0.1 build 260

    Pres8_ERROR.png

     

    Thoughts??

     
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  • Currently Being Moderated
    Jul 26, 2013 8:04 AM   in reply to E_slinger

    Hello,

     

    So I ran into this problem again, so I hit Ctrl+Alt+Del and went to switch user...I logged into the same machine as a different user...and I was able to complete the same task, on the same file, on the same machine, but as a different user.

     

    What gives? Any ideas? - How can this fact help me to correct the issue with my primary logon?

     
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