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Marking Source In Point Zoom the clip since update CS6 6.0.4

Aug 16, 2013 8:18 AM

Since I updated Premiere CS6 to 6.0.4, the source clip (in the source window) zoom in each time I mark an in or out point. I have to drag the little grey bar to zoom back the entire clip in view.

 

I tried changing keyboard shortcuts to default Premiere CS6 and others but it's doing the same thing.

 

What's up? Am I the only one with this behavior?

 
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  • joe bloe premiere
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    Aug 16, 2013 11:28 AM   in reply to lebrett

    Am I the only one with this behavior?

    Nope, it's happening here too... very irritating.

    MeToo.png

    .

    New behavior since CS6.0.4 update.

    This looks like a bug.

     
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    Aug 16, 2013 11:52 AM   in reply to lebrett

    Hi lebrett,

     

    Thanks for contacting forums. Please provide me the source and the format of the files that you are using and facing this issue. I have tested it with DSLR and wmv files and both worked fine. it might happen that the issue is with some specific file types and folder structures.

     

    Regards,

     

    Vinay

     
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  • joe bloe premiere
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    Aug 16, 2013 11:57 AM   in reply to Vinay Dwivedi

    Hi Vinay.

    Thank you for participating in Adobe Forums.

     

    I can replicate this error with:

    .MXF

    .MOV

    .MPEG

    .AVI

    .WAV

    .MP3

    .MP4

    .AIF

    .TGA sequences

     

    I can try more...

     
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  • joe bloe premiere
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    Aug 16, 2013 12:01 PM   in reply to lebrett

    Panasonic P2 and GoPro.

    I can confirm this behavior with both of these formats as well.

    Basically... anything I've loaded into the Source Monitor,

    (excluding still images).

     
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    Aug 16, 2013 12:33 PM   in reply to joe bloe premiere

    Hi joe,

     

    I was able to reproduce the issue on my machine and it happens if you don't create a sequence first and try to open the clip directly in source monitor and then try to select In and out points. So it is happening only while opening a clip directly from project panel into source monitor but if you try to open the clip in source monitor from a timeline this behaviour is not noticed. Please check this behaviour and update all.

     

     

    Thanks,

     

    Vinay

     
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  • joe bloe premiere
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    Aug 16, 2013 12:39 PM   in reply to Vinay Dwivedi

    So it is happening only while opening a clip directly from project panel into source monitor but if you try to open the clip in source monitor from a timeline this behaviour is not noticed.

    Hi, Vinay,

    [insert vacuous platitude]

     

    This is a pointless exercise.

    How often would you think an editor needs to load a source clip

    into the Source Monitor from the Project Panel?

     

    I'd say 99.999% of the time.

    I hope this is not your idea of a "fix".

     
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    Aug 16, 2013 12:49 PM   in reply to joe bloe premiere

    Hi,

    Yes, I can replicate this on my MacBook Pro. Can you all file a bug report so we can get this problem some more attention? Here's the form:

     

    http://www.adobe.com/go/wish

     

    Thanks,

    Kevin

     
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    Aug 16, 2013 8:29 PM   in reply to Kevin Monahan

    I see it with all three of the basic media types my camera is capable of shooting. Of course I am using CC now and had to go back to 6.0.4 to see what you guys were talking about.

     

    Report submitted. Not elegant wording, but I think they will get the pont.

     

    ******BUG******

    Concise problem statement: The timeline in the Source Monitor panel zooms in a bit when setting in and out points.

     

    Steps to reproduce bug:

     

    1.From the Project Panel put a video clip into the Source Monitor

    2. Set in and out points

    3.See the timeline zoom change.

     

    Results: Zoom changes

    Expected results: No zoom change

     
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    Aug 17, 2013 3:36 AM   in reply to Kevin Monahan

    I can reproduce this also: canon mxf, dslr mov and m2ts.

     
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  • joe bloe premiere
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    Aug 17, 2013 8:37 AM   in reply to Steven L. Gotz

    Steven,

     

    Thanks for the bug report text.

    My only exception would be the wording "...zooms in a bit".

     

    Depending on the length of the source clip and where you mark

    your ins and outs, the zoom in the source timeline will be so drastic

    that it zooms the in / out marks entirely out of view.

     

    You have to scroll and adjust the position / scale of the bar

    in order to see the marks you have just made to a source clip.

     
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    Aug 17, 2013 8:43 AM   in reply to joe bloe premiere

    Apparently the videos I used were to short to get the full effect of the bug. Correction noted.

     
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    Aug 17, 2013 10:20 AM   in reply to Vinay Dwivedi

    if you try to open the clip in source monitor from a timeline this behaviour is not noticed.

     

    I notice it here when opening from the timeline.  Same media, same project, this does not happen with Premiere Pro CC.

     
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  • joe bloe premiere
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    Aug 17, 2013 11:30 AM   in reply to Steven L. Gotz

    The drastic Source Timeline zooming behavior.

     

    .aif clip loaded in Source Monitor, Playhead parked at: 00;01;14;13

    .Before.PNG

    .

    Same .aif clip in Source Monitor, after marking in point at: 00;01;14;13

    After.PNG

     
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    Aug 17, 2013 11:40 AM   in reply to joe bloe premiere

    OK, that is what I saw and called "a bit". Less than halfway reduced.

     

    I went out and searched my drives for a 30 minute clip. It seemed like an even smaller compression of the timeline as a percentage. So I put a 15 second clip in the Source monitor and it was even less compressed than the picture above.

     

    So, I have decided to stand by my determination that it is "a bit".

     

    Of course, it is still a bug that needs to be fixed, if only because "You broke it, you fix it!"

     
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  • joe bloe premiere
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    Aug 17, 2013 11:58 AM   in reply to Steven L. Gotz

    If you're ok with not being able to see your in and out points in the

    Source Monitor after you've marked them... then you can call it "a bit".

    I will still call it drastic.

     

    Regardless if it bothers you much (you use CC7 anyway) it's a new bug.

     

    For me, this is enough of an encumberance to completely

    re-install the first chance I get, and not update to CS6.0.4.

     

    There are not many functions more primary than

    marking ins and outs for a source clip.

     
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    Aug 17, 2013 12:38 PM   in reply to joe bloe premiere

    Joe,

     

    Read the last line in my post. I said it was a bug that needed to be fixed. I also said from the beginning that I was only trying to help out, and that it would never bother me because I use CC. That doesn't mean I shouldn't pitch in and support you guys who still use CS6. All bugs should be fixed when possible, and this one could certainly be annoying.

     

    As far as I can tell, the only time that the in and out points disappear is when they are towards the end of the clip. Which is no excuse for Adobe not to fix them, but I generally find that I take my best footage from the middle of clips. I get everything set at the beginning, and let it run long to make sure I get everything. But the center is usually the sweet spot of the clip.

     

    On the other hand, occasionally I shoot longer, mainly to keep things in sync by having a constant audio track I can sync against, in which case I am grabbing many subclips from the long clip. I can see where that would certainly be a PITA with this new bug.

     
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  • joe bloe premiere
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    Aug 17, 2013 3:54 PM   in reply to Steven L. Gotz
    ...I generally find that I take my best footage from the middle of clips. I get everything set at the beginning, and let it run long to make sure I get everything. But the center is usually the sweet spot of the clip.

    Steven, I am afraid you have completely missed the point.

     

    In the above images I have a one minute and fifty one second

    production music audio file loaded into the Source Monitor.

     

    The Source Timeline is zoomed out to include the entire clip.

     

    The Playhead is parked at one minute and fourteen seconds.

     

    After marking an in point, only the first thirty six seconds of the

    audio clip is visible in the Source Monitor, and the marked in point

    has completely disappeared out of view.

     

    It would not be as bad if at least it zoomed in to center

    the marked in or out point in the Source Monitor view.

     

    Try dealing with that for a couple of days of real editing.

     

    Or, use CC7.

     
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    Aug 18, 2013 1:42 PM   in reply to joe bloe premiere

    Has there been a fix for this?

     
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    Aug 18, 2013 2:05 PM   in reply to joe bloe premiere

    OK, in an attempt to replicate the exact issue, I chopped a piece of music to exactly 1:51 in Audition, then loaded it into the Source monitor and set the CTI to exactly 1:14. I am typing this on my second monitor as I actually do the things I am writing about. You are getting this as sort of a real time reaction.

     

    That puts the CTI about three quarters of the way across the timeline.

     

    I set the in point and Yikes! I see the problem a lot better now. I get it. That is certainly more than "a bit".

     

    So I set about to make various in and out points as though to make subclips and it is obvious that you can't work this way. The darn thing moves around on you. PITA is an understatemnt.

     

    I did, however, find a minor workaround that might help until they fix the bug. It isn't great, but it might help in some cases. If you slightly touch the beginning or the end of the bar before you start, just so that it is showing, let's say 99% of the timeline instead of 100%, then it doesn't move. At least I could not make it move unless it was set for 100%.

     
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    Aug 18, 2013 2:06 PM   in reply to SongImageProdctions

    Has there been a fix for this?

     

    Not yet.

     
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    Aug 18, 2013 2:16 PM   in reply to Steven L. Gotz

    Steven's work around works great for now! Thanks

     
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    Aug 19, 2013 8:05 AM   in reply to lebrett

    The point of the zoom bar is to be able to zoom into and out of the view, whether sequence or clip.

     
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    Aug 19, 2013 8:33 AM   in reply to lebrett

    Zooming in on a long clip make make selecting the points you want much easier.

     
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    Aug 22, 2013 3:26 AM   in reply to Jim Simon

    hello

    I am suffering from the same problem, when I working, I set an in point and than I have to stretch the zooming bar to set the out point.

     

    very frustrating and not Effective at all.

     


    I hope for fix soon

     

    moshe

     
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    Aug 22, 2013 3:47 AM   in reply to moshe_daly

    I have noticed that it I zoom a little bit (just a touch) I can set and in and out point

    and it is working as before the update.

    it must be fixed.

    if I have a long footage I will zoom as much as I need don't let premiere decide for me.

     

    moshe

     
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    Aug 22, 2013 3:50 AM   in reply to lebrett

    Quite annoying: I rolled back to 6.0.3.

     
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    Aug 22, 2013 5:12 AM   in reply to Ann Bens

    I imagine it would be terribly annoying if I had not already upgraded to CC.

     

    Most software companies don't fix old programs. They just include the fixes in the next release. I find it amazing that Adobe is even trying to fix CS6. I understand why people want them to do so, I just don't see the value to Adobe. It seems to be coming out of some sort of loyalty to customers that so many people are accusing them of not having.

     

    In any case, if this bug bothers you, submit a bug report. With enough bugs reports being submitted, they may very well decide to fix this one too.

     

    http://www.adobe.com/go/wish

     
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    Aug 22, 2013 7:04 AM   in reply to Steven L. Gotz

    I have CC but I also have some CS6 projects which I do not want to upgrade as there are other people involved who do not use CC.

    I do not need to file a bugreport. 6.03. is just for me as I do not use spanned avchd clips (I mostly work with Canon codec)

     
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    Aug 22, 2013 7:17 AM   in reply to Ann Bens

    Ann Bens wrote:

     

    Quite annoying: I rolled back to 6.0.3.

     

    Yes it's very annoying. I rolled back to 6.0.3 too. This version is working for me without any issues.

     

    As long as the subscription model is available I will not update to the new version. It's too expensive to me.

     

    Axel

     
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    Aug 22, 2013 6:13 PM   in reply to Axel Matt

    Just wanted to add that I'm having this exact same issue since the update and that it's highly annoying.  But am glad to hear it's not just me being crazy.

     
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    Aug 23, 2013 6:27 AM   in reply to mattyo77

    I have tried to roll back to 6.0.3, but when I run the 6.0.3 updater, i get the following failure.....

     

     

    Adobe Premiere Pro CS6 6.0.3 Update

    Installation failed. Error Code: U44M2P7

     

    When you say you rolled back.... How did you do it?

     

    Thanks

     
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    Aug 23, 2013 6:32 AM   in reply to Jan Janowski

    You must completely wipe out all of your Premiere Pro program files by removing the program properly using the Add/Remove Programs utility, then install CS6 from scratch. Then upgrade to 6.0.3

     
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    Aug 23, 2013 6:59 AM   in reply to Steven L. Gotz

    Is it too early (or too Late) (or am I being too foreward?) to ask if this will be fixed?  Due to mutiple reasons, I have no plan to upgrade to the Cloud.

     

    I guess I could more easily just do an Acronis restore to 6.0.3,  but since I'm awaiting Matrox to examine the 6.0.4 upgrade, there are reasons why I may try and 'tough it out' if a fix is forthcoming....

     

     

    I appreciate Adobe's attempt to fix the AVCHD issues, but shouldn't you have beta tested this first? 

     

    Really, don't you think you should have "Got The Band" Back together to test, before releasing?

     
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    Aug 23, 2013 7:43 PM   in reply to Ann Bens

    I see it with h264 and AVCHD too

     
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