Lightroom trial download problem ?

[mcmre1]

Any thoughts please ? I tried downloading a trial of Lightroom. After 8 hours it started the download and then an error message saying can't be done and system disconnected, I am now getting emails giving suggestions on how to get the best out of the trial. So the system assumes I have downloaded the trial. So now I have no trial and I assume if I try again it will say sorry, you've already got it. How do I get this resolved ?

[Romsinha-9KMEUt · Accepted solution]

Hi mcmre1,

Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try installing again.

You may try the direct download in case of any issue: http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html .

Kindly follow the very important instruction before download.

Regards,

Romit Sinha

[mcmre1]

Romit,

Thank you for the very comprehensive response. All fixed.