Not able to push multicast stream from another network

[StreamLine700]

I have a Flash media server located at another place  . I am pushing stream from my Flash media live endcoder to multicast application over internet which works fine but after that multicast application cant publish stream and shows error .

Registered multicast context: teststream-1
Multicast NetConnection Status: NetConnection.Connect.Failed, multicast context: teststream-1
MULTICAST PUBLISH ERROR: Failed to establish server-side NetConnection for use by multicast NetStream. Status code: NetConnection.Connect.Failed, description: , multicast context: teststream-1

If I do the same thing from a computer in the same network it works fine . I can view multicast stream as well in player .

Is there any settings that I need to change in order to make this work over internet ? I will really appreciate any help .    

[Guest · Accepted solution]

Hi,

You need to check that the correct ports are open. The rootinstall/logs/edge.xx.log file shows on which ports the server is listening. Open UDP 1935 and 19350-65535. If the server is located behind a NAT, specify its public (outside NAT) address in the rootinstall/conf/_defaultRoot_/Adaptor.xml file in the Adaptor/RTMFP/Core/HostPortList element.

For more details, go through the following link:

http://help.adobe.com/en_US/flashmediaserver/configadmin/WSdb9a8c2ed4c02d261d76cb3412a40a490be-8000....

[StreamLine700]

Yes I have UDP 1935 and 19350-65535 open . Also in adaptor.xml I have correct IP address . Still I am gtting the same error .

Checking if there is any other way I can know why connections are failing or connection to which port are failing .

[Guest]

Which multicast type are you using?

[StreamLine700]

I am using IP Multicast

[StreamLine700]

Thanks for your help . After few efforts I figured out that it was network issue and we fixed it .

[rosenblattin]

Can you please share what the network issue was and how one could resolve it. We are also facing the same issue where a stream published on public IP is not being (IP) multicasted.

We tried changing the Adaptor.xml, but it didn't help.