Published Captivate 6 project freezes on slide immediately before the first question slide

[noker_uk]

I am running both CP6 and CP7 on Windows 7.

I am still working on projects created with Captivate 6 in Captivate 6.  However, since installing CP7, any projects that I edit and publish with CP6 freeze up on the slide just before the first question slide.

Since I have only begun experiencing this issue since CP7 was installed, I am assuming that it is something to do with the fact that i have both versions (6 and 7) installed.

The only solution I have found so far is to open and publish the project in CP7, but this is not ideal as the projects I am working on in CP6 are new versions of ones already published in SAP LSO and I am concerned that publishing new versions of my courses from a different CP version will cause issues in LSO.

Any ideas why this might be happening?  Ideally, I would prefer to continue to use CP6 for existing projects and only use 7 for new projects.

[Varun Kalra]

Hi there,

Have you created those projects in CP 6 from Scratch?

Can you check the complete version of CP 6 (Help > about Adobe Captivate), it should be 6.0.1.240 or 6.1.0.319.

Can you test with a blank new project in CP 6 after running it as Administrator (Right Click on CP 6 icon, then select run as admin).

Thanks.