ML 10.8.5 photoshop elements 9, installer failed to initialize.

[OpenDirectoryDude]

package for support 40-92900-072421102013

cd ~/Desktop/Adobe Photoshop Elements 9/Install.app/Contents/MacOS/

if i try to run the installer from the command line i get

> ./Install

ditto: can't get real path for source

ditto: can't get real path for source

i also tried disabling my anti-virus software, no joy ;(

installed it as root, problem solved.

[Jeff A Wright]

OpenDirectoryDude is this related to the other discussion you started at http://forums.adobe.com/message/5773847#5773847?  In that discussion you were trying to install Photoshop Elements 6.0 and faced difficulties.  You then stated that Photoshop Elements 11 did install successfully.  Is there a reason which you are now also trying to install Photoshop Elements 9?

To diagnose why Photoshop Elements 9 is failing to install you will want to review the installation log files.  Please see Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html for information on how to locate and interpret your installation log files.  You are welcome to post any specific errors you locate to this discussion.

[OpenDirectoryDude]

yes, i did try to install Photoshop Elements 6.0, it never worked.

no i never tried to install Photoshop Elements 11.0, sorry for the confusion.

we are currently installing Photoshop Elements 6.0 using root.

[OpenDirectoryDude]

we did try to install after using

diskutil repairpermissions /

that did not help.

i have l tried a variety of permissions on

/Library/Application Support/Adobe/

i will look at the home directory version of this directory but i don't

understand why that would be relevant.

[OpenDirectoryDude]

uggggh i'm so stressed out.

i meant to say we are currently installing Photoshop Elements 9.0 using root.

how do you edit a recent reply?

[Rave]

Hi OpenDirectoryDude,

If installing the software via Root user account solves the problem, then the issue might be with the Disk / User permissions.

Please check if you have proper permissions for the following folder : ~/Library/Application Support/Adobe

[OpenDirectoryDude]

i tried chmod 777 /Library/Application Support/Adobe

and mkdir ~/Library/Application Support/Adobe

and chmod 777 ~/Library/Application Support/Adobe

no joy nothing appears in ~/Library/Application Support/Adobe

i then tried

cd /Library/Application Support/Adobe

chgrp -R 1028 .

(my group id for all my users is 1028)

find /Library/Application Support/Adobe -type d -exec chmod 775 {} \;

still no joy

still having to install as root

[OpenDirectoryDude]

It's also not fun that i have to do 101 stations one at time.

[Rave]

Photoshop Elements 6 is an old version and has not been tested and is incompatible with Mac 10.8.5.

[OpenDirectoryDude]

you had mentioned that earlier in this conversation. i am happy you are being clear on that point. i did make a typo that i was not able to edit, i meant to say

we are currently installing photoshop elements 9.