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InDesign + OS X Mavericks = Slooow?

Oct 24, 2013 3:47 PM

Tags: #indesign #performance #slow #os_x #mavericks

Since updating, I don't know what is going on, but I'm experiencing awfully slow performance from InDesign.

I have a MBP Retina 15 Inch 2.3Ghz, 16Gb Ram. Put it this way, I've never, ever experienced that slow feeling on this thing. Never. And suddenly after installing Mavericks, I'm experiencing that slow motion feeling.

 

Is it just me, or is anyone else getting this?

 
Replies 1 2 3 ... 6 Previous Next
  • Currently Being Moderated
    Oct 24, 2013 4:45 PM   in reply to therealrgbk

    There is a similar report in this forum. The fix was to reset/trash Indesign CC preferences.

     
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  • Currently Being Moderated
    Oct 24, 2013 6:39 PM   in reply to Leonie15

    No problems for me in InDesign CC and Maverick.

     

    Mark sure you've updated InDesign CC to 9.1.

     
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  • Currently Being Moderated
    Oct 24, 2013 9:22 PM   in reply to Leonie15

    That was me who reported the fix of resetting/trashing the prefs. The problem is that I have to do so every few hours:((

     
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  • Currently Being Moderated
    Oct 25, 2013 8:49 AM   in reply to therealrgbk

    I am starting to wonder if it is every time when Time Machine kicks in that things go downhill with InDesign. It can't just be a coincidence that the slowdown seems to happens when there is a lot of hard drive background activity going on once Time Machine starts up. The problem is that once Time Machine is DONE with the backup, InDesign is STILL slow and doesn't revert back to full speed.

    I have to trash/reset the prefs again!

     

    I have now reset/trashed the prefs once more (after another huge slowdown) and have disabled Time Machine (will turn it back on this evening) so that I can test this theory....

     

    There is another thread discussing this HERE. I was not sure where to post my response so posted in both places for now (which I know is NOT recommended to do....sorry )

     
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  • Currently Being Moderated
    Oct 25, 2013 1:45 PM   in reply to Ciellana

    Okay...it's not Time Machine Back to a crawwwwwwwl....

     
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  • Currently Being Moderated
    Oct 25, 2013 2:20 PM   in reply to Ciellana

    I surrender. Going back to CS6 for now. I exported my document and am now working in CS6 and it feels like a DREAM and is UBER FAST!! But I have become so spoiled by the beautiful interface in ID CC I am so sad and am already missing it:(

     
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  • Currently Being Moderated
    Oct 25, 2013 9:06 PM   in reply to Ciellana

    I am STILL determined to solve this by hook or by crook! I REALLY want to go back to CC.

    A question.... can too many color swatches slow down an InDesign document? Several of the documents I was working in earlier during all of my ID slowdowns had a TON of color swatches!! (Of course this didn't seem to be a problem in CS6 tho'...)

     
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  • Currently Being Moderated
    Oct 26, 2013 10:05 AM   in reply to Ciellana

    Okay, so I have found that making all of the panels and toolbars invisible by pressing TAB makes a WORLD of difference! It is like night and day. Of course this is not the ideal solution since I consistently work with many of the panels....but at least it's a start!

     

    At this point this has become a one-way conversation with myself so perhaps others are not experiencing these issues? I will still keep reporting back there tho' in case this may be of help to someone:)

     
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  • Currently Being Moderated
    Oct 26, 2013 10:20 AM   in reply to Ciellana

    Try turning off only the info panel, also kill the thumbnails in the

    pages panel and turn off live preflight.

     
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  • Currently Being Moderated
    Oct 26, 2013 8:43 PM   in reply to Bob Levine

    Bob, I have turned off live preflight and killed the thumbnails (I'm going to miss those thumbnails:( ).

     

    I didn't have the info panel open.

     

    After a quick test a few moments ago, things seemed to be running faster. So...so far so wonderful and this gives me a glimmer of wonderful hope! I will report back after a proper test on Monday when I get back to work and will let you know. If this is the solution for now, I will be sending you a HUGE HUGE virtual hug to say THANK YOU! I LOVE this forum....has helped me SOO much over the years!

     

    Will keep you posted:)

     
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  • Currently Being Moderated
    Oct 27, 2013 8:35 PM   in reply to Ciellana

    Hello Ciellana,

     

    We are aware of some of the performance issues and are working on it but nothing specific to Mavericks. Were the files you are working on working fine on 10.8 with ID CC?

     

    If not a problem, could you please provide the file(s) in which you are facing the problem @sharewithID@adobe.com. We can then look into the file and see where the problem is.

     

    Also, could you please try one thing : Go to Preferences-> Interface and set tool tips to None and see if performance improves for you?

     

    Thanks,

    Dinkar

    InDesign Team

     
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  • Currently Being Moderated
    Oct 28, 2013 9:28 AM   in reply to BDinkar

    Dinkar,

     

    I will share the document with you. It is going to be hard to test this issue because when I first start working on the document after trashing the InDesign preferences, everything seems to be working at optimum speed. Then after about an hour, it is very slow again. I have disabled Live Preview, killed the thumbnails in the pages panel, made sure my info panel is not open, and turned off tool tips. The good news is that the ONLY thing that is slow now is typing and selecting/highlighting the text. Before I made these changes EVERYTHING was slow. It would take a few seconds to slect a tool from the tool bar or do anything else. Now everything else seems to be much quicker with the exception of the text issues which are still like sludge. Trashing the preferences fixes it ...but only temporarily. And yes, these files worked much better in OS 10.8. I am very hesitant to reinstall the operating system and install everything from scratch if I am possibly going to experience this issue again because I am overwhelmed with work right now and am lacking the time to do so. Everything was working wonderfully in 10.8. It was not as fast as ID CS6 but I was able to work at a comfortable speed.

     
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  • Currently Being Moderated
    Oct 28, 2013 10:11 AM   in reply to BDinkar

    i'm having the same troubles: indd is very slow since i updated to OS X Mavericks. In addition, hitting the escape-key when having set the cursor in some text wouldn't change the text-tool into the black arrow (though it still selects the container). i was able to fix that for a short moment by saving a new shortcut-set, which also helped the speed performance. but after a few minutes the application fell back into bad habits and the trick wouldn't help anymore. ideas?

     
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  • Currently Being Moderated
    Oct 28, 2013 10:31 AM   in reply to therealrgbk

    Oh thank GOODNESS I am not the only one experiencing the slowdown after a while. I know that's not good news for everyone else but at least I can know I am not alone in this. I have to emphasize that it is ONLY InDesign CC that is having these issues on my machine. All of my other CC apps are screaming fast right now....Photoshop CC, Illustrator CC, etc.

     
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  • Currently Being Moderated
    Oct 28, 2013 11:22 AM   in reply to therealrgbk

    Nothing specific to Mavericks should be taken as good news. It means

    there's nothing new about Mavericks causing the issues.

     

    You can still use CS6. Log into creative.adobe.com and click on download

    center. Find InDesign and click on it. Find the "in this version"

    section and click the dropdown. Choose CS6. From there you can download

    and install it.

     

    I know that's not ideal but at least you'll have a way to work a bit

    more quickly until this gets sorted.

     
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  • Currently Being Moderated
    Oct 28, 2013 11:48 AM   in reply to therealrgbk

    Just another reason why I avoid O/S upgrades and do clean installs.

     

    Also violates rule one of computing: if it ain't broke, don't fix it.

     
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  • Currently Being Moderated
    Oct 28, 2013 12:03 PM   in reply to Bob Levine

    Yes, but Bob if we had to go by the "if it ain't broke, don't fix it" rule then none of us would ever have upgraded to the Creative Cloud products and none of us would ever install updates that claim to be the next best thing since sliced bread. In order to advance, we DO have to keep moving forwards. Altho' there may be troublesome steps along the way in doing so, we still need to keep moving forward....and then try to solve those issues as we do so...and we are trying to all do this as a team here:) I really love Adobe products and also depend a lot on them...and really want to make them work

     
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    Oct 28, 2013 12:10 PM   in reply to Ciellana

    You're missing my point. There's a big difference between replacing a

    roof and replacing a foundation.

     
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  • Currently Being Moderated
    Oct 28, 2013 1:09 PM   in reply to therealrgbk

    if your eyes are quick enough, you can see that the text-tool changes into the black arrow for just a second, before it switches back into the text-tool, container selectet.

     
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  • Currently Being Moderated
    Oct 28, 2013 1:10 PM   in reply to Bob Levine

    not ideal? it's a disaster – of course i'm working with cs6 for the moment, but that's not what i bought cc for.

     
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  • Currently Being Moderated
    Oct 28, 2013 6:24 PM   in reply to therealrgbk

    What is the path to the preference file that your finding for CC?

     

    I find an com.adobe.InDesign.plist but it does not appear to be for CC, only CS6. Or are you refering to the InDesign Defaults file?

     

    Certainly the com.adobe.InDesign.plist (from CS6) would not be causing some conflict with CC would it. Some of you must have installed a clean 10.9 and CC without CS6 haven't you.

     
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  • Currently Being Moderated
    Oct 28, 2013 8:18 PM   in reply to Ciellana

    Ciellana,

     

    We are aware about the text selection issues and are working on that and this issue is not specific to Mavericks as we could reproduce the slowness in 10.8, 10.7 as well. That is why I mentioned that we are not aware about any Mavericks specific issues so far. But please do share the file with us and we would look into the isssue.

     

    Keep updating the thread with your findings.

     

    Thanks,

    Dinkar

     
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  • Currently Being Moderated
    Oct 29, 2013 8:12 AM   in reply to BDinkar

    Running 10.9/CC and I can also confirm that InDesign is unacceptably slow. I checked the document settings, program prefs, changed the disaply performance, disabled tooltips, etc., and the entire program lags on just about every action regardless of the file I open. Things ran fine before the update...I don't know how on Earth this isn't realated somehow to Mavericks

     

    My agency pays for CC. Clients pay us to use these tools to hit deadlines. FIX IT.

     
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  • Currently Being Moderated
    Oct 29, 2013 8:18 AM   in reply to BDinkar

    Dinkar, this is related to Mavericks because I had reached a point where InDesign was running along at a comfortable speed and I was able to work with it in Mountain Lion. The slow speed is with any and ALL files in InDesign CC on Mavericks, so it won't really matter which file I send. Even when I create a new blank document and type in a few characters, it is VERY slow.

     
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  • Currently Being Moderated
    Oct 29, 2013 8:21 AM   in reply to Ciellana

    There is no difference between Mountain Lion and Mavericks with InDesign CC for me.

     

    It must be something particular to your system. The Adobe engineers are working on it as noted above (#28).

     
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  • Currently Being Moderated
    Oct 29, 2013 8:22 AM   in reply to JasonMCG

    JasonMCG, for an immediate fix try restting/trashing your preferences, preferably manually as per THIS POST. This fixes it for me temporarily. Now, for all the other users who also reported success with this method, it doesn't seem as if they have all reported back (altho' some have!) saying things were very slow again after an hour or so (as is the case with myself). I am curious to see if this will fix things permanently for you, or only temporarily. It's at least worth a try:)

     
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  • Currently Being Moderated
    Oct 29, 2013 8:26 AM   in reply to Ciellana

    Thanks Ciellana, but I've already tried that. It works for an hour or two, but the fix is far from ideal. In the meantime, I've went back to CS5 (since we skipped the CS6 update). I'll wait for a fix...hopefully it comes sooner than later.

     
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  • Currently Being Moderated
    Oct 29, 2013 8:38 AM   in reply to Steve Werner

    Steve, on Mountain Lion it was ONLY issues with the text (scrolling, typing, highlighting, etc.) that were slow. On Mavericks EVERYTHING is slow, not only the text. I reported earlier that it seems that everything else (besides the text) had speeded up, but all of that slowed down dramatically too after an hour or so.

     

    Now, it must be something particular on *several* of our systems and not only mine, since I am not the only one experiencing this.

     
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  • Currently Being Moderated
    Oct 29, 2013 8:54 AM   in reply to Ciellana

    I don't doubt what you're saying. However, try this test:

     

    Create a new user on one of your computers and turn off all applications which start up automatically (font managers, etc.). See if you still have the same results in InDesign CC.

     

    There could be a third-party application which is causing the slowdown.

     
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  • Currently Being Moderated
    Oct 29, 2013 8:57 AM   in reply to Steve Werner

    Thank you Steve...I did try this a few days ago. I created a new admin user on my mac, logged into the new account, started up InDesign CC and worked away for a while and had the same issues:( I wish I could report back with more positive results:(.

     
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  • Currently Being Moderated
    Oct 29, 2013 9:10 AM   in reply to therealrgbk

    Extensis is recommending that anyone depending on Suitcase Fusion NOT

    UPGRADE to Mavericks until they release an update in 3-4 weeks.

     

    http://blog.extensis.com/apple/extensis-compatibility-os-x-mavericks.p hp

     
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  • Currently Being Moderated
    Oct 29, 2013 9:54 AM   in reply to Bob Levine

    I'm guessing it's the Extensis plugin that's the problem.

     
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