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Air Appears corrupt, cannot find Application descriptor

New Here ,
Nov 11, 2013 Nov 11, 2013

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Win 7

I have had Air installed for at least a year. I was updating a separate program and something went awry with the update. All of a sudden most of my 32bit programs would not work and had to be reinstalled.

When I tried programs that work with Air, I get the cannot find the Application Descriptor error. The programs I use are Less Parser, Crunch(another less parser), and Tweetdeck.

I cannot uninstall Air with Windows, I cannot update it, and as you see below I cannot install Air applications. I uninstalled Crunch and tried to re-install it. I am hoping there is a way through this.

My appdata/local/air/logs

[2013-11-11:00:35:41] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:00:35:41] Commandline is: -arp:uninstall

[2013-11-11:00:35:41] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:00:35:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2013-11-11:00:41:40] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:00:41:40] Commandline is: -arp:uninstall

[2013-11-11:00:41:40] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:00:41:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2013-11-11:09:44:30] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:09:44:30] Commandline is: -arp:uninstall

[2013-11-11:09:44:30] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:09:44:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2013-11-11:10:00:49] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:00:49] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:00:49] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:00:49] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2013-11-11:10:02:26] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:02:26] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:02:26] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:02:27] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2013-11-11:10:04:40] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:04:40] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:04:40] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:04:40] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2013-11-11:10:58:28] Application Installer begin with version 3.9.0.1030 on Windows 7 x86

[2013-11-11:10:58:28] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air

[2013-11-11:10:58:28] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-11-11:10:58:29] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

Thank you in advance for your consideration.

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Community Expert ,
Nov 11, 2013 Nov 11, 2013

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Umm, this forum is about AIRHelp created through RoboHelp, not issues with AIR itself – try this place: http://forums.adobe.com/community/air or call Adobe Support.

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New Here ,
Nov 11, 2013 Nov 11, 2013

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Unfortunately I cannot post in that area. I will go elsewhere to find help. Thank you

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Community Expert ,
Nov 12, 2013 Nov 12, 2013

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Your logon should enable you to post in any Adobe forum.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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