RoboHelp10 - If we click on 'Show' link(button), blank page get displayed

Report · Nov 12, 2013

I am using,

RoboHelp10

IE9

MSVS2010

Win7

Tried with below option,

Flash Help -> we are working with it and has problem for our desktop/standalone wcf application.

Flash Help Pro - > We know that RH server is req. for this option

Web Help Pro- > We know that RH server is req. for this option

Trouble in (Flash Help),

1. When we invoke Flash Help with respective topic ID, it will not show requested topic page along with TOC, it will show default topic/page, which we set at the time creating help. Also it will display "Allow Blocked Content" button at the bottom. If we click on "Allow Blocked Content" it will display the above requested topic page correctly, but without TOC pane. This time we can see 'Show' button(link) on the browser. If we click on 'Show', blank page get displayed.

2. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic and it won't show me the TOC along with current selected topic page.

3. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic with 'Show' link. When we click on 'Show' link, blank page get display.

4. Tool gives us facitlity to publish the Flash help, where we can choose the folder. This means that it publishes folder structure. We are using this folder structure (the published one) and on the top of that we are not getting expected(blank page get display) result.

5. Published content does not contain any mapid/mapfile, if so whow it works correctly with RH development studio.

6. Skin we were using 'beautiful_vista_flash.fhs'

7. We build RH after setting Mozilla as the statup browser. We tried with Mozilla and IE but still our application opens help in IE. So not able to test in Mozilla.

Please assist to resolve it.

Thanks in advance.

Report · Nov 14, 2013

Hi,

The problem is a security setting in IE. Try enabling the 'Mark of the Web' setting to make it work for IE. (In the SSL settings.)

Alternatively, put the help in a web server, then it is sure to work.

Greet,

Willam

Report · Nov 14, 2013

Hi,

May I know how it can be done.

-Anil

Report · Nov 14, 2013

Thank you for your input.

Working with "FlashHelp"

Our req is files pages are deployed along with desktop(WPF) application locally and not on webserver.

Referred following link,

http://blogs.msdn.com/b/ieinternals/archive/2012/06/20/loading-local-files-in-enhanced-protected-mod...

http://msdn.microsoft.com/en-us/library/ms537628%28v=vs.85%29.aspx

and added below one liner code,

------------------------------------------------

<?xml version="1.0" encoding="utf-8" ?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<head>

------------------------------------------------

in each pages in the 'ProjectManager''s Project Files. And published the content of "FlashHelp".

Again the same problem("Allow Blocked Content" button apprears and blank page get displayed, as explained in option #1 of the first post) persist.

If i choose page and do viewsource then it will show blank line in place of 

Code is as given below,

------------------------------------------------

<?xml version="1.0" encoding="utf-8" ?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<head>

------------------------------------------------

We need to know that how to implement 'Mark of the Web' using RH development studio?

Your input are appreciated.

Adobe Community

RoboHelp10 - If we click on 'Show' link(button), blank page get displayed