Thanks for posting and we're glad you like knowhow. Since
knowhow is a technology preview, customer response will help
determine how it might be included in additional CS3 components
and/or other languages, as well as additional functionality.
Cool, in product community-based help is always welcomed. I'm
sure once I'm addicted to this this panel I'll feel withdrawls when
using other apps. How long before it's rolled into the other CS3
Also: From reading the FAQ it looks like the panel was built
in Flash rather than Flex. Based on chats with Adobe evangelists it
seems like they would recommend this kind of App. be developed in
Flex. Are there features exposed in Flash not available to Flex
that made this tool possible?
That's a great question. The main reasons we settled on Flash
were primarily driven out of the fact this was a v1, and we had a
lot of open questions when we started this project with limited
time to answer them - not to mention that Flex Builder 2.0 was
still in development. We wanted the User Experience of the panel
within Illustrator to look like it fit the rest of the UI. As such,
we really needed to build a highly customized User Interface, and
would not have been able to use the standard Flex UI components
as-is. That said, you are absolutely right that Flex is perfect for
this sort of UI-rich experience. We will be sure to consider Flex
in any updates we make to this technology.
I found "knowhow" when I was reading the Adobe Labs page
about Adobe Open Sourcing of Flex. Will "knowhow" be made available
to software developers? I'm a little disappointed that knowhow
isn't a Flex app, because we develop Flex applications but lack an
online help system.
This is not currently part of the plan for knowhow, although
the idea is definitely intriguing. We are currently looking for
feedback on the current experience - as it is exposed. If you think
this type of UI, and integrated help experience would be useful in
any Flex application that requires help, we would love to hear
that. If you think we are missing specific functionality, we would
like to hear that too.
Thanks for the info. I think this is the first help system
I've seen that reflects a trend discussed by panelists at the
WritersUA 2007 conference, the contextual integration of
"community" help with help produced by the software company.
Looking forward to seeing this mature. It's a great little
I don't know if Illustrator has the same quantity of
user-invented techniques as Photoshop, but I do recall John Nack
remarking that everyone in the PS development team(s) who's been to
a trade show demo, seminar or tutorial session has had the
experience of seeing something they didn't know could be done with
the tools they'd created. In that sense, and particularly as the
applications become more integrated and ever more flexible, there
should be more and more of this kind of thing. Knowhow is a feature
whose time has definitely come.
Thank-you for the feedback. We couldn't agree with you more!
Illustrator also has a lot of user-invented techniques (maybe
not quite as many as Photoshop - but a sizeable quantity
nevertheless). And the neat thing that we found while looking at
content that we could bookmark for this was the breadth of the
application that is covered by our users, and shared online - free
of charge! We are glad to hear you are already finding this to be a
good resource. If there are specific things you think we need to
improve, definitely let us know. We are looking for both the good
and bad, as this is something we think could benefit all of the
Creative Suite products (and perhaps other Adobe products), and we
are looking for guidance from our users to help make that decision.
Thanks again for taking the time to share your
Man this is one of the coolest things we have seen for a
while, it will be a big plus for our production studios being able
to access live information about how to use the tools, increase
their skill sets and increase our productivity.
I started to be very interested and eager to know more about
''Knowhow'' not to long ago, reading about it on the Web. It will
be a great tool to help beginners and ease their learning curve.
Quite frankly I just wish I had the English version of
Are there any plans to have ''knowhow'' also available in
other languages in the near future?
I've been a great fan of Illustrator since the very beginnig.
I know Adobe always takes great deal of time and energy to develop
very good sofwares. In particular, their efforts has especially
been greatly appreciated by all the ''Non speaking Englsih
Community'' for the availability of their products, their
litterature, books, etc. in many other languages, and this,
''always on time'' with the English version distribution.
I just hope ''Knowhow'' will also be available for us very
soon, understanding of course that this might takes some time.