Trial Captivate 7 doesn't load after install

[Guest]

Running Windows 7

Install seems to have run correctly. When I launch the program, it gets hung up on the splash screen and never opens.

Error message:

Description:

  A problem caused this program to stop interacting with Windows.

Problem signature:

  Problem Event Name:    AppHangB1

  Application Name:    AdobeCaptivate.exe

  Application Version:    7.0.1.237

  Application Timestamp:    5288ee39

  Hang Signature:    31b6

  Hang Type:    0

  OS Version:    6.1.7601.2.1.0.256.48

  Locale ID:    1033

  Additional Hang Signature 1:    31b6aea5d745f21961e5da154a8428f4

  Additional Hang Signature 2:    c700

  Additional Hang Signature 3:    c7003c6780bbe73dcdb2cfd3890b3e40

  Additional Hang Signature 4:    31b6

  Additional Hang Signature 5:    31b6aea5d745f21961e5da154a8428f4

  Additional Hang Signature 6:    c700

  Additional Hang Signature 7:    c7003c6780bbe73dcdb2cfd3890b3e40

[RodWard]

You'll need to give more details than this:

• Home computer or corporate network?
• If corporate, are you using roaming profiles or virtual My Documents folders?
• What version of windows OS?
• Launching the app with Run As Administrator?