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Acrobat Pro ignoring Serial number in .MST

New Here ,
Mar 10, 2014 Mar 10, 2014

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Has anyone ever seen this = I created a .mst using the Adobe customization tool. When I run the acropro.msi with the TRANSFORMS=ACROPRO.MST it ignores my serial number. I get the company name and organization name but the serial number is  blank. The installations are failing as soon as I click next with a blank serial number.

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Guest
Mar 12, 2014 Mar 12, 2014

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Get a verbose log of your installation and post the file on the forums.

http://support.microsoft.com/kb/223300

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Adobe Employee ,
Apr 10, 2014 Apr 10, 2014

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Hello RhondaLay

Pleae try this command line option, and see it works for you. -

msiexec.exe /qn /i "<full path to the .msi file>.msi" ISX_SERIALNUMBER=

"<your valid Acrobat serial number>"

For more details, please refer http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html

~Deepak

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