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Will Illustrator CC 17.1.0 work under Mac Operating System 10.6.8?

New Here ,
Apr 13, 2014 Apr 13, 2014

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Im trying to install Ai but it says it no longer supports my operating system which is 10.6.8.

System requirements says it supports 10.6.8

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correct answers 1 Correct answer

Adobe Employee , Apr 15, 2014 Apr 15, 2014

JMcBride the currently available version of Illustrator CC does not support Mac OS 10.6.8.  Please upgrade your operating system to Mac OS 10.7 or later.

If you are unable to upgrade to Mac OS 10.7 or later then please see Download previous versions of Adobe Creative applications - http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.html for information on how to Illustrator CS6.

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Adobe Employee ,
Apr 15, 2014 Apr 15, 2014

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JMcBride the currently available version of Illustrator CC does not support Mac OS 10.6.8.  Please upgrade your operating system to Mac OS 10.7 or later.

If you are unable to upgrade to Mac OS 10.7 or later then please see Download previous versions of Adobe Creative applications - http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.html for information on how to Illustrator CS6.

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Community Expert ,
Apr 15, 2014 Apr 15, 2014

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Jeff A Wright wrote:

JMcBride the currently available version of Illustrator CC does not support Mac OS 10.6.8.

Thing is, the Adobe website says that Illustrator CC does support 10.6.8 here. 

http://www.adobe.com/products/illustrator/tech-specs.html

It's confusing many people, me incuded. I presume that page is wrong?

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Adobe Employee ,
Apr 15, 2014 Apr 15, 2014

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Yes John from my understanding the currently available version of Illustrator CC 17.1.0 will not work under Mac OS 10.6.8.  At this time I would recommend utilizing Illustrator CS6 if you need to install Illustrator under Mac OS 10.6.8.

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Community Expert ,
Apr 15, 2014 Apr 15, 2014

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Jeff A Wright wrote:

Yes John from my understanding the currently available version of Illustrator CC 17.1.0 will not work under Mac OS 10.6.8.  At this time I would recommend utilizing Illustrator CS6 if you need to install Illustrator under Mac OS 10.6.8.

I run Illustrator CC on 10.9.2.

However the website info needs the 10.6.8 reference removed immediately so that it does not mislead customers.

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Adobe Employee ,
Apr 15, 2014 Apr 15, 2014

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Thanks for the feedback John.  Please feel free to reference this discussion as needed. 

I am also going to update the discussion title to increase the relevancy.

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