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We are a tertiary educational institute with an Adobe CC for Enterprise license.
In our Macintosh environment I am able to download and package a licensed suite of CC applications using the Creative Cloud Packager.
I then add this package to our deployment/imaging software (JAMF Software's Casper Suite).
When I then deploy that package I sometimes will have applications asking for Adobe ID login when they are launched. I have also had instances of successfully deployed applications asking for Adobe ID login weeks after being used successfully. I am able to deploy the same package successfully to different machines that are spec'd the same.
I have even had the instance where I imaged a machine and the applications asked for Adobe ID login, so I then re-imaged the machine with the exact same image and the 2nd time the applications launched successfully.
To my mind, this indicates the licensing being 'broken' in some way. I might add that this also occurs within our Windows environment using SCCM to deploy the package.
Is anybody able to point me in the right direction as to where I should be looking (within the Mac system) for the particular license file that may or may not be getting corrupted/blocked? I have had a look at the APTEE tool, but have not had any success with using it to repair the license.
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Hi AlanSmithCPIT,
Please refer the article: http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html.
How to get APTEE:
1. Download and install Creative cloud packager.
2. Navigate to Library/Application Support/Adobe/OOBE/PDapp/CCP/Utilities/APTEE/adobe_prtk.
Regards,
Romit Sinha