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Host Issues!

Guest
Apr 16, 2014 Apr 16, 2014

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Hi there,

We've set up a meeting and are hosts, however when we log into the meeting we aren't host. Please can anyone help?

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LEGEND ,
Apr 16, 2014 Apr 16, 2014

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For the room to activate and allow individuals to be promoted up beyond Participant status, a member of the Meeting Host group must be present.  Once a member of that group is in the room, then other may be promoted and demoted as needed.

FAQ about the Named Host licensing model: http://helpx.adobe.com/adobe-connect/kb/named-host-license-update-faq.html

License Description:

Each individual Named Host has the ability to host a meeting with up to 100 total attendees on the Adobe Hosted platform. Named Hosts may create an unlimited number of meeting rooms, however, the Named Host can only use one of their rooms at any one time and rooms cannot be accessed unless the Named Host is present. Named Hosts must be individuals, not groups or generic logins, and a Named Host license cannot be shared between more than one individual.

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