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I have a MacBook Pro OSX v10.8.5 and purchased PS via the CC with an annual membership. I can not get CC installed on my computer! heres what happens:
1. I click CC installer icon on desktop
2. a text box appears saying "CC Installer wants to make changes. Type your password to allow this." I do do that.
3. Initalizing installer pops up, loads quickly, then disappears.
4.Then a white verticle rectangle with a black toolbar on top (home/apps/ file/ behance) appears and a loading circle spins.
5. This loading circle will spin forever and nothing happens. Ive tried restarting computer, uninstalling and reinstalling the installer, and updating my comps software.
What can I do?
Thanks.
Jubarudi please try solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. Removing the OPM.db file should resolve the difficulties you are currently experiencing.
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Jubarudi please try solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. Removing the OPM.db file should resolve the difficulties you are currently experiencing.
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Thanks Jeff! Worked like a charm.
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Excellent thank you for the update Jubarudi!