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Why can't I download the premiere pro trial?

New Here ,
Apr 17, 2014 Apr 17, 2014

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Why can't I download the premiere pro trial?

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Engaged ,
Apr 17, 2014 Apr 17, 2014

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Does your computer have a 64 bit processor?  Premiere Pro requires a 64 bit processor.

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New Here ,
Apr 17, 2014 Apr 17, 2014

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It does yes.

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Apr 17, 2014 Apr 17, 2014

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Hi surfer bun ,

Welcome to Adobe Forums.

Is there any specific error message or warning that you are getting?

Please check system requirements for Premiere Pro

http://www.adobe.com/products/premiere/tech-specs.html

Please reply for any assistance.

Thanks

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New Here ,
Apr 17, 2014 Apr 17, 2014

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Hi, no error message comes up. I just takes me to a new browser.

Its a brand new computer and should have all the requirements.

Can you let me know if Im missing anything?

8gm of memory, 1600 MHZ DDR3

2.6 GHZ intel core i5

Osx 10.9.2

Thanks, Leslie

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LEGEND ,
Apr 17, 2014 Apr 17, 2014

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[Moved to the Download forum.]

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New Here ,
Apr 17, 2014 Apr 17, 2014

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Im not sure what that means. [Moved to the download Forum]

my computer has a 64 bit processor.

what else could be the problem?

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Apr 17, 2014 Apr 17, 2014

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Hi surfer bun ,

Please use some other browser such as Firefox or Chrome and use the link below.

Click on download trial:

https://creative.adobe.com/products/premiere

Please reply for any assistance.

Thanks

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