Tried to update Photoshop but received error: Failed to download

[KansasPatty]

I received notice that their were updates to Creative Cloud apps. All completed well except Photoshop. I received the error: Failed to download - click retry. I tried several times and received the same error. I closed the Creative Cloud and tried again and received the same erroer. I tried to contact help and this is where I ended up. Any suggestions,

[Jeff A Wright]

KansasPatty are you on a managed network?  If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for several common causes of download errors.

You may also want to try an alternate Internet connection to download Photoshop.