Flash player won't work

[Dancing_bear]

When I want to view a video I get a message to download the latest version of Adobe Flash Player.  When I attempt to do so I get a message that the latest version is already installed.  Why will it not work?

[C_F_McBlob]

Help us to help you.

What Operating System do you use?

OS X can be 10.5.8, 10.6.8, 10.7.5, 10.8.5 or 10.9.2

What browser do you use?

If IE, give the version number (8, 9, 10, or 11)

[Dancing_bear]

Windows 7

[Dancing_bear]

Google or Google Chrome

[C_F_McBlob]

Chrome has its own plug-in (called “PepperFlash”) and you can’t update it here.

It can ONLY be update by updating Chrome. Some sites and some content won’t work very well with it, because it’s a PPAPI plug-in and the content was authored for NPAPI Flash.

In that case, install the Flash Player Plug-in (All other browsers)

In Chrome, type “chrome://plugins” in the address bar.

Click "Details" at the top right and scroll to Adobe Flash Player.

Disable the PepperFlash player plug-in

Relaunch Chrome. This will force it to “fall back” on the other plug-in.