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I have succesfully downloaded two packages of premiere elements 12 on my 8.1 windows into the download file, how do I install them?
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you should have an exe and 7z file (the smaller and larger file, resp). put them in the same directory, make sure they have the correct file extensions and click the exe.
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This is driving me crazy,thanks for responding I'm not a IT nurd so please keep it basic.
I have a folder in my downloads an AVARTO box with download_package.exe
written below it. when I put my cursur on it it starts to down load again? I have tried this three times and each time it downloads another 3GB. Also there is a folder with Pakage 2 in it are 4 files namely: ~headerflie.dat : ~xlmfile.dat. : PremiereElements_12_WWEFDJ_win32.zip.tmp : PremiereElements_12_WWEFDJ_win64.zip.tmp
I've deleted, re-started my computer and tried again. Last night I found a suggestion on the forum to downloard a trial premier elements which downloaded but at the end said there as an error (which i can't remember what it was as I had been trying this all day and it was late).
Please can you advise as Adobe don't seem to have an clear explanation how to install these download that is on my hardrive.
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The files you describe sound like fragments from incomplete downloads.
Have you tried downloading from
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements