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Flash-based websites won't load properly after Flash Player 13 update

New Here ,
Apr 23, 2014 Apr 23, 2014

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Sites like WeTransfer.com, CreditKarma.com, etc. don't seem to be loading properly in any modern browser (FF and Chrome primarily) after the Player 13 update. I'm primarily getting error messages stating that the browser and/or Flash Player need to be update for the site to be used (with a download link provided), yet I am still able to see some of the core HTML elements On my other PC, I'm running Player 12.x, and don't seem to have any issues (please note, but machines are running Windows 7, SP1).

Here's a screenshot of how WeTransfer.com looks after the Player 13 update:

WeTransfer.jpg

Here's a screenshot of how it looks before the Player 13 update:

WeTransfer_SS1.jpg

I know that others are having issues with video players, games, etc., but this is the first I've seen where entire flash-based websites won't load after a player update. Is there any news from Adobe on when they'll fix this issue?

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New Here ,
Apr 05, 2016 Apr 05, 2016

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Hi Relical,

Do you happen to solve to problem.. I am having the same problem..

Thanks

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Adobe Employee ,
Apr 05, 2016 Apr 05, 2016

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Hi,

You are replying to a post that is 2 years old.  Chances are your issue isn't the same.  Please begin a new thread and provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • If you get error messages, please quote them exactly, or provide a screenshot‌

Thank you.

--

Maria

p.s. locking this thread as it's 2 years old and did not have any activity besides the original post in 2 years.

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