Adobe Community: Player 9.0.115.0 MP3 issues

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1. WaaZ,

Jan 28, 2008 8:20 AM in reply to WaaZ

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Bump.

I can live in hope that someone will be able to provide help.

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2. shancan,

Jan 31, 2008 8:39 AM in reply to WaaZ

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Join the club, WaaZ. I'm a content author and have made several hundred videos for clients and students over the past few years that have now been "broken" on the sound track because of Adobe's release of the FlashPlayer from Hell! It introduces alien noises, gurlgles, whoops, boings, etc.
If you have their Dec 3, 2007 update of FlashPlayer 9.0.115.0 your content is screwed. Camtasia provided me with a utility called SWFMP3FIXER but it involves dropping each .swf file into it to fix, then you have to re-upload the new .swf to your server and/or re-master new DVDs or CDs with the new .swf. Is this not a nightmare? And why Adobe still is distributing this FlashPlayer, I have NO IDEA!

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3. Troubleatmill,

Feb 22, 2008 11:57 PM in reply to shancan

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We are experiencing severe problems with this. Has anyone found a workaround or news from Adobe?

We cannot use the camtasia fix as we do not use it.

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4. tsmith35,

Feb 23, 2008 6:43 PM in reply to WaaZ

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Adobe released v9.0.115.0 on 12/3/07, and it appears that users began complaining about the problem shortly thereafter. We're coming up on 3 months since v9.0.115.0 was released, but no newer version of Flash Player has been released to fix the problem.

The alternative from a user standpoint is to downgrade to a Flash Player version that has known security holes, so no Flash author could ever ethically recommend a downgrade.

Perhaps this just isn't a big enough issue to warrant a new version of Flash Player. Has the issue even been covered by the media? If not, then it may only be considered minor and might be fixed in a future FP version released for other reasons.

As the saying goes, the squeaky wheel gets the grease.

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5. Troubleatmill,

Feb 25, 2008 12:11 AM in reply to tsmith35

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Thanks for the response. My business depends on flash and this upgrade is a disaster.

I agree 3 months is a long time and that is what worries me.

Anyone any idea how or who to contact at Adobe?

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6. WaaZ,

Feb 27, 2008 8:23 AM in reply to Troubleatmill

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I get the feeling of watching tumble weed blowing passed with respect to Adobes support on this Player 9.0.115 release.

This has cost the company I work for a considerable amount of money, in time and effort to “patch” current live products which had no issues previously.

The fact that Adobe won’t even give a timeframe of when the next release of the Player will be and what issues they are planning on fix does cause considerable concern.

Guess I should have used Silverlight!

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7. Troubleatmill,

Feb 27, 2008 12:09 PM in reply to WaaZ

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Yes ......considerable concern. Our product has been delayed since December because of this and I have no idea what to do. We are loosing money every day with no end in site. Everything worked perfectly until they released 9.0.115

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8. tsmith35,

Feb 27, 2008 5:32 PM in reply to WaaZ

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Camtasia Studio: $299. Adobe Flash CS3 Professional: $699. Breaking Flash Player and not fixing it for going on a full quarter: Priceless.

Apologies to MasterCard.

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9. B.Holden,

Feb 28, 2008 5:59 AM in reply to WaaZ

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We also experience lots of audio related problems with the .115 release. On .47 it worked perfectly. Has there really been no patch for 3 months???? Have anyone seen some sort of acknowledgement from Adobe?
If the Camtasia lot have a fix how come there isn't one for the rest of us? This is a lot of downtime for us and might be devastating should we not get some relieable info soon.
There are two major issues (might be related though)
1. Multiple audio playback is out of sync on 9.0.115
2. Timebar issues, see first entry in this thread...
Time seems to be the keyword here.....
Anyone?

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10. Troubleatmill,

Mar 2, 2008 9:54 AM in reply to WaaZ

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Bump..........help!

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11. Troubleatmill,

Mar 2, 2008 9:54 AM in reply to WaaZ

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Bump..........help!

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12. tsmith35,

Mar 4, 2008 4:32 AM in reply to WaaZ

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It appears that nobody at Adobe is willing to update the forums with any news about this issue. I don't see the mp3 sound issue mentioned in any of the online news sources, so perhaps it only affects a few people and isn't worthwhile for Adobe to devote any resources towards finding a solution.

As of yesterday, FP 9.0.115.0 reached 3 months old. Hopefully a replacement will show up soon.

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13. shancan,

Mar 4, 2008 8:32 AM in reply to WaaZ

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I'm an instructor at a local community college and I can tell you this DOES affect our instructional video content and that of most Universities and Colleges. It also affects the SCORM quizzes that can be generated in Flash! I've posted several times here about it! The release of 9.0.115.0 is a HUGE boo-boo that has been festering for 3 months (Dec 3, 2007 release)!

It is totally negligent of Adobe to continue to distribute the current FlashPlayer! As I've said before, if Adobe was the FDA and there was a can of soup on the grocery shelves containing botulism, Adobe's stand would be to tell the general public. "Don't worry we' re working on a cure but we're going to continue to leave the soup on the grocery shelves!"

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14. B.Holden,

Mar 4, 2008 1:36 PM in reply to shancan

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It definetly affects us too.
We have spent lots of development money on an app that was about to be released and got totally massacred by this release. Now we are working like lunatics to find workarounds and spending more money. I think Adobe usually supply great updates and obviously Flash is a product we cannot live without but that being said, we think it is remarkable that this issue hasn't even been commented by Adobe. The fact that a new update takes 3 months to create is something we're going to have to accept and respect but this silence is really scaring us because it cannot, in any way, be analyzed as a good sign. To be in the wrong end of this obvious tactics is painful and disappointing in many ways.
Not expecting to hear any official statements here.
If anyone, by any chance, find consistency and work-arounds, please post here.
Peace
B.Holden

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15. shancan,

Mar 4, 2008 2:48 PM in reply to B.Holden

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To B.Holden
I took matters into my own hands in January. You can read my lengthy blog in my forum here:
http://www.photoshopmama.net/forum/index.php?topic=78.0

If it will help, you should get the SWFMP3FIXER from the folks at TechSmith (Camtasia Studio). This has worked to fix our videos...but not without effort and extra time! Since my livelyhood depends on my instructional videos, I knew back then I needed to take matters into my own hands, rather than wait for Adobe to address the issue. Their refusal to remove the faulty FlashPlayer, was proof enough for me that the problems would only increase exponentially!
Good Luck!

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16. B.Holden,

Mar 5, 2008 12:22 AM in reply to shancan

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Thank you.
I don't think my developers are using Camtasia and knowing how this world works i guess they only support fixing .swf;s that was made in their software right?

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17. shancan,

Mar 5, 2008 12:54 AM in reply to B.Holden

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It fixes the out-of-sync sound track so it will play normally in Flashplayer 9.0.115.0, zapping the alien noises. If the mp3 codec in conjunction with your .swf is where your problem lies, too, I would imagine their little utility would fix your .swf files.-- the .swf file is the only part of the folder package that I drop into the "fixit" window. It also provides an option to create a backup, which I also did....just in case! It would be horrible if after Adobe fixes their player, if the new fixed .swf files had problems. At least I've got a backup.

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18. B.Holden,

Mar 5, 2008 2:32 AM in reply to shancan

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Maybe we should all try to describe our specific problems, maybe there is more than one bug here....
I get the timeline issue and the out of sync issue.
On the .47 release it was perfect....

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19. Troubleatmill,

Mar 5, 2008 12:08 PM in reply to WaaZ

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Why are Adobe not saying anything on this post?

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20. tsmith35,

Mar 5, 2008 1:01 PM in reply to WaaZ

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B.Holden, the Camtasia patcher only works on Camtasia files. I tried it on others, but it identified them as non-Camtasia files.

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21. Troubleatmill,

Mar 5, 2008 1:11 PM in reply to WaaZ

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If this issue needs a patch then why aren't Adobe supplying a fix???? It seems strange that they are relying on a third party.

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22. B.Holden,

Mar 6, 2008 9:54 AM in reply to Troubleatmill

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Exactly how does your bugs manifest itself?

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23. rene1979,

Mar 11, 2008 10:02 AM in reply to WaaZ

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I have the same problem. I'm working on a training course for a software which is based on Flash movies with sound.
You should have a look at this post:
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=4 4&catid=184&threadid=1338772&enterthread=y
Obviously Adobe don't want to discuss that in public.

Regards,
Rene

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24. Juggler9,

Mar 14, 2008 2:16 PM in reply to WaaZ

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I'm experiencing the multiple-sounds-out-of-sync problem in 9,0,115,0. I'm working on a project where I need to play multiple sounds (MP3s) simultaneously, and they all have to start at exactly the same time. In other versions of Flash Player, it works great, but in 9,0,115,0, it doesn't. The sounds are way out of sync; and it sounds really bad.

Strangely, if I stop all of the sounds and restart them before they complete, they're not nearly as much out of sync the second time. But if I wait for the sounds to complete then restart them, they're out of sync again. It's predictable too; the same sounds all start in the the same order, no matter what order I tell them to play in.

I've also experienced the chirpy Camtasia audio issue.

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25. WaaZ,

Mar 19, 2008 3:55 AM in reply to Juggler9

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For everyone currently being tortured by the MP3 out of sync issue with Flash Player 9.0.115.0. Here is my analysis:

This issue is dependant on the MP3 frequency rate.

MP3’s generated at 44Hz play and sync correctly.
MP3’s generated at 22Hz are out of sync by a factor of 2.
MP3’s generated at 11Hz are out of sync by a factor of 4.

Note: I have found no issue’s with any MP3’s that are played from position 0.

If you force the MP3 to start, say 4 seconds into the MP3 track then you need to apply this offset factor.

// Here come the sample actionscript code:

var my_sound:Sound = new Sound();

// MP3’s generated at 44Hz
my_sound.start(4);

// MP3’s generated at 22Hz are out of sync by a factor of 2.
my_sound.start(2);

// MP3’s generated at 11Hz are out of sync by a factor of 4.
my_sound.start(1);

Hope this helps.

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26. Jameskhan1,

Mar 20, 2008 8:47 PM in reply to WaaZ

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thanks for the help

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27. WaaZ,

Apr 9, 2008 10:28 AM in reply to Jameskhan1

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New Player and same issue:
The seeking of MP3 files which are generated as either 22Hz or 11Hz is still broken in Player 9.0.124.0

I despair, truely I despair.

Dare I ask when the next version of the Flash Player is out?
or should I start to cross train into something else now... while I am still young.

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28. tsmith35,

Apr 10, 2008 11:50 AM in reply to WaaZ

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Adobe, this is pitiful. Is this what we can expect now that Adobe and Macromedia have merged and apparently have little competition in the rich media market? Maybe the bug will be fixed if Silverlight presents enough of a threat to Flash... if that ever happens.

Pitiful.

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29. tsmith35,

Apr 10, 2008 7:51 PM in reply to tsmith35

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Here's an example of the problem. It's not as bad as most, but still sounds plenty bad (even worse on conference room speakers): Solidworks demo video demonstrating sound problems

Tom

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30. maziak,

Apr 14, 2008 8:45 AM in reply to WaaZ

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Hi there

I've logged the issue up on Flash Player bugs. The bug I logged is to do with the out-of-sync problem when sounds are started simuletaneously.
You can vote for the bug to get fixed if this aspect of the sound bug is affecting you.
https://bugs.adobe.com/jira/browse/FP-82

Cheers
Tracy

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31. tsmith35,

Apr 14, 2008 8:51 PM in reply to maziak

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Thanks, Tracy. Visited and voted.

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32. gent44,

May 16, 2008 12:45 PM in reply to WaaZ

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any fix for this bug?

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33. CHAOS\'|nc.,

May 17, 2008 2:19 AM in reply to gent44

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Anyone got this issue solved?

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34. grrafty371,

May 19, 2008 6:59 AM in reply to WaaZ

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New flash player available (9.0.124.0).

wish this will fix the prob

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35. diablopolis,

Jun 3, 2008 8:38 PM in reply to WaaZ

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Interesting. The fact that Adobe won’t even give a timeframe of when the next release of the Player will be and what issues they are planning on fix does cause considerable concern.

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36. WebmasterBlog,

Jun 16, 2008 2:33 AM in reply to diablopolis

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Maeby you hawe right, but i don't think so.

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37. AlexTorch,

Jul 15, 2008 6:18 AM in reply to WaaZ

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Bump.

I can live in hope that someone will be able to provide help

Want to create texas holdem game

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38. clnm,

Jul 17, 2008 5:57 AM in reply to WaaZ

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I have been experiencing embedded MP3 sync issues using this version of the player on certain machines running 9.0.115. The audio seems to be insync on some machines but way out of sync on others.

The MP3 file is embedded in the flash file and has the correct number of frames to accomodaye the length of the audio.

When viewing the swf locally there are no issues but viewing online causes the audio to finish before the images.

Any help appreciated.

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39. stomersons,

Jul 26, 2008 2:00 PM in reply to clnm

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Thanks for help

Tips for holdem

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Player 9.0.115.0 MP3 issues

Jan 16, 2008 2:43 AM

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