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AIR Error:

Mar 5, 2008 4:58 AM

Hi ,

I am getting following error while opening the AIR file.

"The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author."

Can anyone suggest on this,

Thanks in Advance..
 
Replies
  • Currently Being Moderated
    Mar 5, 2008 9:44 AM   in reply to Rajesh Kaki
    You can use the installer logging feature ( http://blogs.adobe.com/simplicity/2007/10/air_installer_logging.html) to get more detailed error information.

    Oliver Goldman | Adobe AIR Engineering

     
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    Mar 5, 2008 9:54 AM   in reply to Oliver Goldman
    Oliver,

    I am taking the liberty of correcting your URL for you.

    http://blogs.adobe.com/simplicity/2007/10/air_installer_logging.html

    (Your link included a close parenthesis)

    I am going to try this with my install problem ( http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=697 &threadid=1342236)
     
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    Apr 24, 2008 8:58 AM   in reply to Oliver Goldman
    Oliver,

    I have been experiencing a similar issue. The Application installs fine on some users machines and not others. however I have managed to log a message on those which have had problems using the method describe in the following link http://blogs.adobe.com/simplicity/2007/10/air_installer_logging.html.

    The unsucessful error message is as follows:

    Starting app install of file:///C:/Documents%20and%20Settings/bhawkins/Desktop/SAMSolo.air
    UI SWF load is complete
    UI initialized
    Converting to C:\Documents and Settings\bhawkins\Local Settings\Temp\fla11.tmp
    Failed while converting AIR file: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Missing digested package file: Scripts/AC_RunActiveContent.js" errorID=0]
    Starting cleanup
    Installation exited

    Sucessful Logged message for the same app displays:

    Starting app install of file:///C:/Users/fostpa/WhiteSprings/Inetpub/wwwroot/SAMSOLO/SAMSolo. air
    UI SWF load is complete
    UI initialized
    Converting to C:\Users\fostpa\AppData\Local\Temp\fla85FF.tmp
    Conversion is complete
    AIR file is bound to version 1.0
    app id SAMSolo
    application is bound to this version of the runtime
    Application is installed? true
    Waiting for user confirmation
    User confirmed action: launch
    Skipping work; going to launching
    Re-launching application from C:\Users\fostpa\Desktop\SAM Solo\SAM Solo.exe
    Starting cleanup
    Installation exited

    My App is a HTML/JS/FLASH hybrid and is complied using the Adobe AIR Dreamweaver Extension.

    Any help would be greatly appreciated
     
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    Apr 24, 2008 10:28 AM   in reply to Rajesh Kaki
    The log from the failing install indicates that a file that was present in the original AIR file (AC_RunActiveContent.js) has been removed, breaking the file. Any chance your AIR file has been run through a firewall, etc. that might have stripped out this file?

    regards,
    Oliver Goldman | Adobe AIR Engineering

     
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    Apr 24, 2008 10:37 AM   in reply to Rajesh Kaki
    I have had similar problem and as advised ran a log I am awaiting a response as a solution, seems as though there a few people with the same issue so may as well post my log here as well:

    TWHIRL

    Starting app install of file:///Volumes/Newtriks%20HD/newtriks/Downloads/twhirl-0.7.5.air
    UI SWF load is complete
    UI initialized
    Converting to /private/var/folders/kz/kzRbN8THGzaCuC21SnFH1E+++TI/TemporaryItems/Fl ashTmp0
    Failed while converting AIR file: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="internal crypto error" errorID=0]
    Starting cleanup
    Installation exited

    AMP

    Starting app install of http://www.adobe.com/go/amp_install
    UI SWF load is complete
    UI initialized
    Downloading file to /private/var/folders/kz/kzRbN8THGzaCuC21SnFH1E+++TI/TemporaryItems/Fl ashTmp0
    Received HTTP Response Status event
    Response URL is http://airdownload.adobe.com/air/amp/adobe_media_player.air
    Waiting for user confirmation
    User confirmed action: install
    Converting to /private/var/folders/kz/kzRbN8THGzaCuC21SnFH1E+++TI/TemporaryItems/Fl ashTmp2
    Failed while converting AIR file: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="internal crypto error" errorID=0]
    Starting cleanup
    Installation exited

    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=7 5&catid=697&threadid=1356799&enterthread=y
     
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    Apr 25, 2008 1:26 AM   in reply to Oliver Goldman
    Oliver,

    I'm not so sure that the firewall issue is the problem. I have tried several dummy apps with and without the AC_RunActiveContent.js file and it all seems to point to the Scripts/AC_RunActiveContent.js file that Dreamweaver creates when you add flash content to a html page that causes this problem. Could Adobe investigate this as a bug?
     
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