Skip navigation

Adobe Shockwave Player

shockwave:( Calculating status...

Currently Being Moderated

Installing Compatibility Components

Mar 31, 2008 4:49 PM

Shockwave has been broken for me since it recently updated to 11. It installs fine but when I try to load Shockwave games it says "Adode Shockwave Player is now installing: Installing Compatibility Components" and it gets stuck. I've tried to install an older Shockwave (10.1) but it says it is missing 'Xtras'. If anyone could help me I would greatly appreciate it. :)

I use WindowsXP and everything is updated.

2186 Views 18 Replies Latest reply: jsmith50002, Oct 24, 2009 11:10 AM

Replies

Currently Being Moderated

1. Newsgroup_User,

Mar 31, 2008 6:43 PM in reply to shockwave:(

Report

> Shockwave has been broken for me since it recently updated to 11. It installs
> fine but when I try to load Shockwave games it says "Adode Shockwave Player is
> now installing: Installing Compatibility Components" and it gets stuck. I've
> tried to install an older Shockwave (10.1) but it says it is missing 'Xtras'.
> If anyone could help me I would greatly appreciate it. :)

I think this means it's trying to download and use version 10.4.0.025
and perhaps Adobe haven't gotten around to uploading the bits required
for 10.4.
Can you point out a page containing a SW movie that causes the error you
describe?
See: < http://www.adobe.com/go/kb403195> for more details about Shockwave
version compatibility and the (theoretical) management thereof.

|
Mark as:
Currently Being Moderated

2. dra-klaus,

Apr 1, 2008 3:53 AM in reply to shockwave:(

Report

It has been broken for me too since the update came. I am using Windows 2000 and IE6; all fully updated. During installation I get the error that GetSystemWow64DirectoryA is not found. Strange that Shockwave automatically wants to update to a version that is not functioning. Does anyone know where to find an older and well funtioning version?

|
Mark as:
Currently Being Moderated

3. lml_y,

Apr 3, 2008 11:54 AM in reply to Newsgroup_User

Report

Since I downloaded the newest version of Shockwave, I can no longer play my favourite games. It takes ages to install these compatibility components. I have to refresh so many times cos it will stop installing after a certain amount of time. Is there a solution to this??

|
Mark as:
Currently Being Moderated

4. whyusenicknames,

Apr 5, 2008 9:06 PM in reply to shockwave:(

Report

Are you behind a proxy server that requires authentication? If so add macromedia.com to the list of sites that do no require authentication.

If you have access to your proxy logs, look in them and you will find a bunch of 407 errors (proxy auth required).

|
Mark as:
Currently Being Moderated

5. lml_y,

Apr 7, 2008 9:07 AM in reply to shockwave:(

Report

It's weird how the other day, I could play those games again but now it doesn't load again. I've tried so many things but nothing seems to work. HELP!!

|
Mark as:
Currently Being Moderated

6. greg_greece,

May 4, 2008 1:21 PM in reply to lml_y

Report

I had the same problems.
Solution: Go to www.adobe.com/shockwave/welcome/
Go over the shockwave player.
right click on the blue area and on properties uncheck the "Allow backward compability"

|
Mark as:
Currently Being Moderated

7. gent44,

May 16, 2008 12:36 PM in reply to shockwave:(

Report

I have same problems described at this thread.Any fix for this?

|
Mark as:
$CHAOS\'|nc.$

Currently Being Moderated

8. CHAOS\'|nc.,

May 16, 2008 2:20 PM in reply to gent44

Report

Just allow backward compatibility.

|
Mark as:
Currently Being Moderated

9. RolyRoger,

May 29, 2008 4:22 AM in reply to shockwave:(

Report

what do you mean by backward compat?

|
Mark as:
Currently Being Moderated

10. Solnas,

Aug 21, 2008 8:12 AM in reply to greg_greece

Report

The right decision

|
Mark as:
Currently Being Moderated

11. MrsLady3,

Sep 8, 2008 5:35 AM in reply to shockwave:(

Report

I have the same problem with a game site. Their help person informed me that the new Shockwave Player is not supporting old operating systems including XP. Don't know why...but think this is wrong of Adobe to do this. I tried everything including uninstalling my old version of Shockwave Player as suggested by Adobe, then re-installing the new version. Nothing still! I get the downloading Adobe shockwave player page too....then it freezes after it supposedly installed it. As long as you have the most current operating system, I have heard it works fine. Wish the bugs would all get worked out of programs prior to the release of them.

|
Mark as:
Currently Being Moderated

12. sunwer,

Sep 10, 2008 4:50 PM in reply to shockwave:(

Report

Very interesting writeup thank you.

|
Mark as:
Currently Being Moderated

13. Brettypoo,

Sep 23, 2008 8:58 AM in reply to sunwer

Report

Did allowing backward compatibility do the trick?

|
Mark as:
Currently Being Moderated

14. Daniel Garcia,

Sep 26, 2008 3:11 AM in reply to dra-klaus

Report

quote:

Originally posted by: dra-klaus
It has been broken for me too since the update came. I am using Windows 2000 and IE6; all fully updated.

Shockwave 11 is not compatible with Win2000... :-(
We have the same problems with our users with Windows 98.

----
Parchis

|
Mark as:
Currently Being Moderated

15. gent44,

Sep 28, 2008 5:37 AM in reply to greg_greece

Report

Thanks for the solution

|
Mark as:
Currently Being Moderated

16. JohnMaven,

Sep 29, 2008 1:55 AM in reply to shockwave:(

Report

Dear Sir or Madam,

How do we identify whether the problem with the new Shockwave is because of our operating system or if it's because of the games/progarms we're running? Can some kind person please answer my question?

Thank you!

|
Mark as:
Currently Being Moderated

17. far85,

Feb 26, 2009 5:35 PM in reply to gent44

Report

Whnever there is a new windows installed there is always a requirement of such components to be installed.

|
Mark as:
Currently Being Moderated

18. jsmith50002,

Calculating status...

Oct 24, 2009 11:10 AM in reply to greg_greece

Report

Unchecking Allow backward compability worked for me with XP. I thought it was Firefox & uninstalled and reinstalled 20 times. I've been playing kewlbox games daily for months with no problems until yesterday. Can't believe the solution is so simple. Thanks!

|
Mark as:

Forum guidelines