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Adobe Employee

Recent Activity

Brett N replied to Lightroom4 availability via Creative Cloud

"This subject is being discussed here: http://forums.adobe.com/message/4431618"

in Photoshop Lightroom 1 replies
7 hours ago
Brett N replied to Is there a way to download the Lightroom Help info to my laptop?

"Use the "View Help PDF" in the top right of the Help page. You can save this PDF to your computer for future viewing.   The direct link is"

in Photoshop Lightroom 2 replies
7 hours ago
Brett N replied to PSE10 clears the contact book

"All of that is stored outside the application. It will still be there after reinstalling."

in Photoshop Elements 12 replies
7 hours ago
Brett N replied to Show or hide a layer

"Yes, it sounds like you down have two layers in a single image, but two images with a single layer.   Try opening one image, use select al"

in Photoshop Elements 5 replies
9 hours ago
Brett N replied to PSE10 clears the contact book

"You could try that. You would just need to run the uninstaller, then reinstall the same way you installed it in the first place."

in Photoshop Elements 12 replies
9 hours ago
Brett N replied to Lightroom 4 - Catalog problem?

"That is some strange behavior. Are all of these folders that are going missing/getting question marks on the C: drive. Or are they on an ext"

in Photoshop Lightroom 4 replies
9 hours ago
Brett N replied to Elements 9 download?

"No relationship. They have found a method of hacking our site. Technically, this is not kosher. But we in the tech support biz know that thi"

in Photoshop Elements 10 replies
9 hours ago
Brett N replied to LR 4.1 RC Does not import files

"Yep, still suggest that. Like I said, I though the sync issue was part of the import failure. Just want to check if there is a flaw in the c"

in Photoshop Lightroom 3 replies
11 hours ago
Brett N replied to PSE10 clears the contact book

"It makes sense that no changes were made to the file (i.e. the contact was not saved) in the end, as the file is locked and unchangeable. It"

in Photoshop Elements 12 replies
11 hours ago
Brett N replied to Lightroom 4 - Catalog problem?

"These two issues should not be related. In fact, the second is not an issue at all.   First, try right-clicking on one of the folders with"

in Photoshop Lightroom 4 replies
11 hours ago
Brett N replied to CD/DVD template

"Once you have defined your export settings (in the Export dialog box) simply click the "Add" button (in the lower left) to save as a preset."

in Photoshop Lightroom 3 replies
11 hours ago
Brett N replied to how to change the language installing lightroom?

"Looks like you are getting Japanese for the License Agreement. Check your OS settings: Apple Menu > System Preferences > Language & Text. Tr"

in Photoshop Lightroom 1 replies
11 hours ago
Brett N replied to Problems with purchasing LR4 and unable to get hold of Customer Service via phone

"I checked your account and found the orders. They currently have a status of "Unauthorized" meaning we haven't received payment. So if PayPa"

in Photoshop Lightroom 1 replies
11 hours ago
Brett N replied to LR 4.1 RC Does not import files

"Test with a new catalog to see if importing/syncing works correctly. It sounds like the syncing is not working as a result of a failed impor"

in Photoshop Lightroom 3 replies
11 hours ago
Brett N replied to My adobe subscribetion

"If you "subscription" has run out, then it is cancelled. What type of subscription are you talking about anyway?"

in Photoshop Lightroom 2 replies
11 hours ago
Brett N replied to CD/DVD template

"You can create an export preset to the size of an album cover."

in Photoshop Lightroom 3 replies
11 hours ago
Brett N replied to PSE10 clears the contact book

"Let's continue the testing along these liness again. Copy the saved copy with good xml contacts to the correct location and lock it with Exc"

in Photoshop Elements 12 replies
11 hours ago
Brett N replied to Elements 9 download?

"All the specific instructions, along with the direct link, are in the link above. It's not really complicated. You first have to go to a tri"

in Photoshop Elements 10 replies
12 hours ago
Brett N replied to PSE10 clears the contact book

"That is a bit distressing, it shouldn't be doing that. Try locking the file and then launching Photoshop Elements. See if an error is return"

in Photoshop Elements 12 replies
12 hours ago
Brett N replied to Elements 9 download?

"I tried it right after you posted your message above and it worked. You have to follow all of the instructions though, not simply click on t"

in Photoshop Elements 10 replies
12 hours ago
Brett N replied to Can't open file

"That is still a very small file size. Unless you were working with a very small image (nearly thumbnail in size, around 175x150) with no lay"

in Photoshop Elements 5 replies
12 hours ago
Brett N replied to Elements 9 download?

"We only provide links to the current version of the software. The ProDesignTools option is a workaround, a but it is viable, it does work at"

in Photoshop Elements 10 replies
13 hours ago
Brett N replied to Can't open file

"What file format is it? What is the current file size? If it's 0 KB, that would explain the error..."

in Photoshop Elements 5 replies
13 hours ago
Brett N replied to PSE10 clears the contact book

"Is the data in the file being erased or is the file itself being deleted and recreated? Check the file properties for date created vs. date"

in Photoshop Elements 12 replies
13 hours ago
Brett N replied to Elements 9 download?

"If you didn't buy it as a download (you mention not being able to find your disk), you won't be able to download it from Adobe.com. But you"

in Photoshop Elements 10 replies
13 hours ago