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Sidney Mitchell replied to Sale Prices

"Correct as long as you have the product IDs match the system will simply update the existing items upon re-import.   Try with a few items"

in Business Catalyst FAQ 3 replies
1 day ago
Sidney Mitchell replied to Where do I get a domain name for use with business catalyst?

"Hi,   After you purchase your site via BC you'll need to also purchase your domain from a registrar (godaddy, etc).    Then you'll add yo"

in Business Catalyst 2 replies
2 days ago
Sidney Mitchell replied to Sale Prices

"Hi,   Only way is through the import/export feature.  Basically within the the import file you'll update the sales price to each of your pr"

in Business Catalyst FAQ 3 replies
2 days ago
Sidney Mitchell replied to R187 System Update - Scheduled to go live May 28th, 2013

"Done!  Thanks for the heads up earlier. "

in System Updates 6 replies
2 days ago
Sidney Mitchell replied to How to export customers passwords from CRM

"Hi Laz,   We stop allowing this due to security reasons last year.    "CRM User Passwords will no longer be exposed through API and custo"

in Customer Database (CRM) 1 replies
2 days ago
Sidney Mitchell replied to Domain isn't working

"Hi,   I assume you have since resolved this as the domain is working as normal.   DNS shows with us correctly -> http://www.dnswatch.info"

in Going Live (Users, Emails, Domains) 1 replies
2 days ago
Sidney Mitchell replied to R187 System Update - Scheduled to go live May 28th, 2013

"Hi Liam,   There's an existing bug not allowing line breaks when viewing within multiline fields via admin.     "Problem: multiline fields"

in System Updates 6 replies
2 days ago
Sidney Mitchell replied to Set-up email in BC

"Hi Scott,   Are you wanting to keep email external with Register?  If so please ensure your settings are set to "External email".    More"

in Business Catalyst 1 replies
2 days ago
Sidney Mitchell replied to "customer logged in but not in a specific secure zone"

"Hi Nancy,   Could also be due to using a generic login form, but Liam's suggestion is accurate as well.    "The login box that customer u"

in Customer Database (CRM) 2 replies
2 days ago
Sidney Mitchell replied to I have 2 blogs on my site, I need to customize Blog Post Details Layout diff for each???

"Hi,   Unfortunately it is not possible to have multiple details layouts for your blog per site at this stage.    Kind regards, -Sidney"

in Business Catalyst 1 replies
4 days ago
Sidney Mitchell replied to How to redirect to one secure zone from multiple subscribed zones

"Hi,   If a client is subscribed into multiple zones the ideal solution is to use JS to accomplish this.     - http://kb.worldsecuresystem"

in Content Management and Modules 1 replies
4 days ago
Sidney Mitchell replied to Can't add email address to BC

"Hi Viv,   Per your details you should have the ability to create emails.    Please reach out direct chat support so we can investigate fu"

in Going Live (Users, Emails, Domains) 1 replies
4 days ago
Sidney Mitchell replied to Help with Sub-catalog CSS not rendering properly

"Hi,   Go into your template and remove the ".." prior to the CSS reference to help correct this issue.    Before:       After:   H"

in eCommerce 3 replies
4 days ago