Sidney Mitchell
Recent Activity
Where do I get a domain name for use with business catalyst?
"Hi, After you purchase your site via BC you'll need to also purchase your domain from a registrar (godaddy, etc). Then you'll add yo" in Business Catalyst • 2 replies |
20 hours ago |
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Sale Prices
"Hi, Only way is through the import/export feature. Basically within the the import file you'll update the sales price to each of your pr" in Business Catalyst FAQ • 2 replies |
20 hours ago |
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R187 System Update - Scheduled to go live May 28th, 2013
"Done! Thanks for the heads up earlier. " in System Updates • 5 replies |
20 hours ago |
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How to export customers passwords from CRM
"Hi Laz, We stop allowing this due to security reasons last year. "CRM User Passwords will no longer be exposed through API and custo" in Customer Database (CRM) • 1 replies |
22 hours ago |
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Domain isn't working
"Hi, I assume you have since resolved this as the domain is working as normal. DNS shows with us correctly -> http://www.dnswatch.info" in Going Live (Users, Emails, Domains) • 1 replies |
22 hours ago |
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R187 System Update - Scheduled to go live May 28th, 2013
"Hi Liam, There's an existing bug not allowing line breaks when viewing within multiline fields via admin. "Problem: multiline fields" in System Updates • 5 replies |
22 hours ago |
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Set-up email in BC
"Hi Scott, Are you wanting to keep email external with Register? If so please ensure your settings are set to "External email". More" in Business Catalyst • 1 replies |
23 hours ago |
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"customer logged in but not in a specific secure zone"
"Hi Nancy, Could also be due to using a generic login form, but Liam's suggestion is accurate as well. "The login box that customer u" in Customer Database (CRM) • 2 replies |
23 hours ago |
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I have 2 blogs on my site, I need to customize Blog Post Details Layout diff for each???
"Hi, Unfortunately it is not possible to have multiple details layouts for your blog per site at this stage. Kind regards, -Sidney" in Business Catalyst • 1 replies |
2 days ago |
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How to redirect to one secure zone from multiple subscribed zones
"Hi, If a client is subscribed into multiple zones the ideal solution is to use JS to accomplish this. - http://kb.worldsecuresystem" in Content Management and Modules • 1 replies |
2 days ago |
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Can't add email address to BC
"Hi Viv, Per your details you should have the ability to create emails. Please reach out direct chat support so we can investigate fu" in Going Live (Users, Emails, Domains) • 1 replies |
2 days ago |
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Help with Sub-catalog CSS not rendering properly
"Hi, Go into your template and remove the ".." prior to the CSS reference to help correct this issue. Before: After: H" in eCommerce • 3 replies |
2 days ago |
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Can't open PDF-Files with the 64Bit Photoshop-Version but with 32Bit Version
"Hello, our company use Photoshop in combination with PDF-Files. Normally we can open every of our PDFs with Photoshop. But now we have s" in Photoshop General Discussion • 0 bookmarks |
1 week ago |
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Can't open PDF-Files with the 64Bit Photoshop-Version but with 32Bit Version
"Hi Carsten, I'll move this to the PS forums on your behalf for further assistance. Cheers! -Sidney" in Bug Reports and System Issues • 2 replies |
1 week ago |
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Increase in SPAM web form submissions
"Hi guys, If you have captcha and still experiencing quite a bit of spam entries please reach out to our direct support either on live cha" in Bug Reports and System Issues • 29 replies |
1 week ago |
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How to apply a template to a page uploaded using sftp?
"Hi, You cannot apply/assign a template to a page via sftp. You'll need to action this via back-end or using DW. Since you prefer not do" in Business Catalyst • 1 replies |
1 week ago |
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Change Email Domain
"Hi, Ok...you have two options. Please note you simply cannot transfer email accounts so this is important to understand. Option #1 -" in Going Live (Users, Emails, Domains) • 6 replies |
1 week ago |