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Error message on exiting After effects CS6

May 7, 2012 1:19 PM

Just installed Production Premium today.

 

Installation was ok, no errors.

 

Launched after effects, made some changes to preferences, then exit

 

On exit I get ::

 

 

Executable: AFterFX.exe pid 2d8c tid 1098. module vmctrl,ax

6 objects left active

at lione 317 of .\dllentry.cpp

continue? (Cancel to debug)

 

I tried adobe support chat, they cant/wont help stating this is outside there responsibililty and I should use the forums. THis is annoying as this is a brand

new version released today!!

 

 

 

I can close AE, but this is happening each time I exit

 

 

Can anyone help?

 

 

Chris

 
Replies
  • Currently Being Moderated
    May 7, 2012 6:14 PM   in reply to cjacs987654

    It's some memory error. Only Prosser, Almasol, Wilk or whoever of the development team can make sense of such errors. Report it here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform. Perhaps Mr. Kopriva can forawrd it interanlly, too, based on this forum post.

     

    Mylenium

     
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  • Currently Being Moderated
    Nov 10, 2012 11:14 PM   in reply to cjacs987654

    Unplug your USB camera, there will be surprised.

     
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  • Currently Being Moderated
    Dec 11, 2012 11:03 AM   in reply to cjacs987654

    Does it still do that? What is the exact version number of AE you have? 11.0.0?

     
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  • Currently Being Moderated
    Dec 11, 2012 2:58 PM   in reply to cjacs987654

    Are you trying to use After Effects in a virtual machine?

     
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