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kakisa
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Run time error in adobe reader X 10.1.

May 7, 2012 11:27 PM

Tags: #run #error #adobe #in #time #10.1.2

Hi Adobe Team,

 

I have an application bulid on powerbulider which is capable of extracting the pdf files.we have deployed it in citrix server,My problem is While opening some of the pdf files from my application I am getting a run-time error

"Runtime Error!

 

Program C..

 

This application has requested the Runtime to terminate it in an unusual way.  Please contact the application's support team for more information."

 

We have checked in our application and found no errors,I would like your assistance in these Issue?

 

Note:The error comes up not with all pdf files and even it is in random based.

 

I am using adobe reader X 10.1.2 to view the files.

 

 

your input will be apprecieted,

 

Thanks in advance

Sagar

3001 Views   3 Replies   Latest reply: Sabian Zildjian, May 10, 2012 2:52 PM
 
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  • brogers_1
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    1. brogers_1,
    May 8, 2012 12:05 AM   in reply to kakisa
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    Sounds like a 3rd party issue, but try updating to 10.1.3. The previous version had some known issues that could be related (see the release notes).

     

    Ben

     
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  • kakisa
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    2. kakisa,
    May 9, 2012 3:11 AM   in reply to brogers_1
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    Hi,

     

    we have tried with 10.1.3 but no go,we didn't find any error's in log in our application that is why we are insisting you.I hope this appers to be the some technical problem from adobe.

     

     

     

    Thanks and Regards,

    sagar

     
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  • Sabian Zildjian
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    3. Sabian Zildjian,
    May 10, 2012 2:52 PM   in reply to kakisa
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    This is a development solution.  You should ask this question in the Acrobat SDK Forum..

     
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