My sustem is a Windows 7 64 bit. I have Office 2010 installed as well as Adobe Acrobat Pro X ver 10.1.3. I am unable to print to the Adobe PDF printer. If I select it in Notepad it is Greyed out. If I select it in an Office product like Word or Excel it shows that it is READY. However if I select it so I can print to PDF I get an error message "Word cannot print. There is no printer installed."
If I got to Devices and Printers Adobe PDF is listed. If I right click on it and select "Printing Preferences" I get an error message "Operation could not be completed."
If I select Printer Properties I get an error message "The "Adobe PDF Converter" printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?"
If I click YES a wizard pops up, the Add Printer Driver Wizard. I select Next, choose either any of the Adobe PDF Converter Versions or HAVE DISK, the NEXT. If I select have disk I go to the proper place "C:\Program Files (x86)\Adobe\Acrobat 10\Acrobat\Xtras\AdobePDF" and select the file AdobePDF.inf. I then select the top Adobe PDF Converter and select Next. It says You have successfully completed the Add Printer Driver Wizard. You are about to add "Adobe PDF Converter, x64, Type - User Mode. I click Finish and get another error.
This error says "Unable to install Adobe PDF Converter, Type - User Mode, x64 driver. Operation could not be completed (error 0x00000002)." I select OK and Adobe PDF Properties pops up. It has tabs like General, Sharing, Ports, Advanced, Color Management & Security. I can click on any of them and make any changes but once I click on OK and close the window and then Right Click on Adobe PDF there is no change to my results. I still get all of the above errors.
I have tried deleting the Adobe PDF printer and then selecting in Programs & Featues (Old ADD/REMOVE) the Adobe Acrobat X Pro item and right clicking on it and the selecting Change. It goes through almost a reinstall, it adds the Adobe Printer back but NO CHANGE. I still can't print to Adobe PDF.
Can someone help?
Europe, Middle East and Africa