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porage167
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Dreamweaver cs6 New Business catalyst site crashes

May 10, 2012 2:19 AM

Tags: #dreamweaver

Hi,

 

I am trying to create a new Business Catalyst site in Dreamweaver 6 and CS6 stop working. I get the following message:

 

A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available.

 

Any solutions?

2672 Views   10 Replies   Latest reply: Shain2501, Sep 26, 2012 5:43 AM
 
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  • Carey Burgess
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    1. Carey Burgess,
    May 10, 2012 5:11 PM   in reply to porage167
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    Can you tell me at what point during the process this occurs?


    For example, if it happens right after signing in, after clicking the New Business Catalyst Site button in the Site menu, after clicking the Create Free Tempory Site button, etc.

     

     

    Also, what version of Windows are you using?

     
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  • SimplyTower
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    2. SimplyTower,
    May 14, 2012 4:23 PM   in reply to Carey Burgess
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    Hi,

     

    Im expirancing the same issue - as i click new business catalyst site, going through the manage sites etc all causing it to crash. It worked once but as it tried to sync with the BC servers to get the assets it trys to connect and then crashes!

     

    Im running windows 7 pro - would apriciate it if you knew why this is?

     

    Thanks,

     

    AD

     
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  • Vladimir77
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    3. Vladimir77,
    May 16, 2012 6:54 AM   in reply to porage167
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    Hi,

    I have the same issue. DW crashes just after login. what to do with that?

     
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  • Carey Burgess
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    4. Carey Burgess,
    May 16, 2012 4:47 PM   in reply to porage167
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    When it crashes, is there an error displayed?

     

    If so, check to see if you can show any additional details about it. (There might be some linked text saying "Show details" or something along those lines.)

     

    If you can, copy the information that appears when you click Show Details and paste it in with your reply. This should help in identifying the cause.

     

     

    Also, if you have not already, I recommend re-creating the preference files to see if that resolves the issue.

    Instructions here: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver- cs4-cs5.html

     
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  • rohantherascal
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    5. rohantherascal,
    May 17, 2012 2:46 AM   in reply to SimplyTower
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    I am also facing the same issue, my dreamweaver CS6 is running on Windows Vista ultimate, as i go through site- manage site- business catalyst- the initialisation starts but crashes immediately   , windows give msg of adobe software has stopped working and has to be closed.

    In the report program of Vista- it shows a problem of DEP(Data execution prevention), when there i try to put the CS6 program as exception from DEP windows doesn't allow it.

    i am not able to use business catalyst feature due to this.

    kindly help me out.

     

    rgds

     
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  • Vladimir77
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    6. Vladimir77,
    May 17, 2012 7:37 AM   in reply to Vladimir77
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    I have deleted a dir in/ appData/roamin/adobe/cs6   and re-installed DW. So, the issure has gone. Have a try.

     
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  • SimplyTower
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    7. SimplyTower,
    May 17, 2012 3:29 PM   in reply to Carey Burgess
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    Hi again,

     

    In my case there is no error message as such only '...has stopped working and has to be closed' just as in rohantherascal's post. I have tryed folloing the link you posted and it didnt work - i have also tried what ss33245 has sugested and still no luck...

     

    I feel this is a waist of time and money now a feature i was realy looking forward to and i cant use it - Its definatly not hardware as i can run everything else on here just that one option.

     

    Is there a setting somewhere maybe stopping it comunicating with the BC servers?

     

    I have re-installed as i would have thought this would have solved it even checked my firewall etc any more ideas???

     

    Regards,

     

    AD

     
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  • Vladimir77
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    8. Vladimir77,
    May 17, 2012 9:58 PM   in reply to SimplyTower
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    Hmm, the issue has started again. It crashes DW to close. again.

     
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  • Daniil005
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    9. Daniil005,
    Aug 30, 2012 11:37 PM   in reply to porage167
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    I am having the same problem as porage167 ... to be exact, when i first installed Dreamweaver and the Business Catalyst extension with it, it worked perfectly fine, but after i clicked on the log out button on it, it stopped working completely and every time i try to log back in, it crashes the whole Dreamweaver program... I have tried re-installing Dreamweaver, and it seamed to work again, but after i restarted my laptop, it stopped working again. I am guessing that it has something to do with the login, but have no idea how to fix it.

     

    I am running on Windows 7 HP pavilion dv7 laptop with a 2.10 GHz processor, 4GB RAM and more than enough harddisck space for everything to run good.

     
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  • Shain2501
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    10. Shain2501,
    Sep 26, 2012 5:43 AM   in reply to Carey Burgess
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    It crashes when I go to Manage Sites > New Business Catalyst Site

     

    Crash Error details:-

     

    Problem signature:

      Problem Event Name:          APPCRASH

      Application Name:          Dreamweaver.exe

      Application Version:          12.0.0.5808

      Application Timestamp:          4f7617ae

      Fault Module Name:          amtlib.dll

      Fault Module Version:          6.0.0.75

      Fault Module Timestamp:          4f140972

      Exception Code:          c0000005

      Exception Offset:          0006ee23

      OS Version:          6.0.6002.2.2.0.256.1

      Locale ID:          1033

      Additional Information 1:          fd00

      Additional Information 2:          ea6f5fe8924aaa756324d57f87834160

      Additional Information 3:          fd00

      Additional Information 4:          ea6f5fe8924aaa756324d57f87834160

     

     

    Read our privacy statement:

      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

     
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