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Community Professionals Get their Own Style?

May 10, 2012 11:31 PM

  Latest reply: Noel Carboni, Sep 6, 2012 3:54 PM
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  • Currently Being Moderated
    May 13, 2012 9:33 AM   in reply to Claudio González

    Post counts and points are coming back, and your activity right now is still aggregating towards your scores. I agree that many people use post counts as an indication of who knows most about a topic, but that's not always accurate. The forums certainly do have a great bunch of frequent-posters who know their chosen products very well, but equally you will find engineers with very low post counts dropping by to help with specific questions - they may not say much but what they do say should be correct, as they wrote the program! The points system is intended to help differentiate the 'expertise' of regular users, as you only gain points for helpful and correct answers, but it doesn't give much insight for new or infrequent visitors.

     

    I also agree that  ACPs don't have to know more than anyone else in a thread, but statistically they do know more than the average, simply because the ACP program selects only the best people from the developer community. We also have a responsibility to provide the most reliable answers we can - for example I use Flex but I'm nowhere close to being an expert in it, so I don't answer questions in those forums.

     

    To clarify, there are currently four groups of people on here with some form of special status: employees, ACPs, hosts (moderators) and administrators. These groups are not firewalled; many are in more than one category,  not all ACPs or employees are hosts, and vice-versa. Hosts are not identified by default as  in the past people bombarded them with  messages.

     
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  • Currently Being Moderated
    May 13, 2012 10:22 AM   in reply to Dave Merchant

    "the ACP program selects only the best people from the developer community"

     

    Nonsense. "Some of" would be fair. But the point is that posts by "community professionals" are being given undue prominence by this shambolic forum upgrade. Hey ho.

     
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  • Currently Being Moderated
    May 13, 2012 2:22 PM   in reply to johnbeardy

    I didn't say it selected all the best people, but Adobe is clear that those it does allow into the ACP program are recognized experts in their fields. It's not at all easy to get in, and we all have to re-qualify every year. Bear in mind there are millions of people using Adobe software on a daily basis, but we can fit all the ACPs into one room at MAX with space for dancing. We're proud of our membership, I won't apologize for that.

     

    Personally I don't care if my posts are gray or white, but Adobe have decided on the layout and I'm simply trying to explain the reasoning.

    johnbeardy wrote:

     

    "the ACP program selects only the best people from the developer community"

     

    Nonsense. "Some of" would be fair. But the point is that posts by "community professionals" are being given undue prominence by this shambolic forum upgrade. Hey ho.

     
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  • Currently Being Moderated
    May 13, 2012 3:34 PM   in reply to Dave Merchant

    Don't bother - you clearly can't.

     
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  • Currently Being Moderated
    May 14, 2012 7:14 AM   in reply to martcol

    Why not do like in MS Answers Groups put yor title of authority beside the Picture ad name above

    Here is example of mine.

    How do I get a data series to become the x-axis in a chart? - Microsoft Answers.png

     
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  • Currently Being Moderated
    May 14, 2012 8:13 AM   in reply to Phillip Jones

    We never see you in tartan here, Phillip.

     
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  • Currently Being Moderated
    May 14, 2012 8:53 AM   in reply to Jacob Bugge

    Differrent Picture of me. Actually newer. Last I tried I could not edit any thing in Profile kept getting error message.

     

    Tried again and have upload the Tartan Image. As son as it's approved in abut 4 days I'll use it as my avatar image.

     
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  • Currently Being Moderated
    May 14, 2012 10:33 AM   in reply to Phillip Jones

    Then we shall hope that it represents none of the banned clans, Phillip.

     
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  • Currently Being Moderated
    May 14, 2012 10:57 AM   in reply to Jacob Bugge

    As far as I know the Jones Family I came from originated in England. However my Mother's side of the Family both the Fulcher's and the Harris' came  from Scottland. 

     
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  • Currently Being Moderated
    May 14, 2012 11:54 AM   in reply to Phillip Jones

    Evidently, both are among the approved clans, Phillip.

     
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  • Currently Being Moderated
    May 14, 2012 8:11 PM   in reply to Jacob Bugge

    That's a relief! The Shirt is from a  Company called Haband and the had several different color combo for this pattern. Picture was taken with PhotoBooth. My MacBook Pro has built in iSight camera and Microphone.

     

    Let's get on to serious stuff or else we will be yanked from the forum.  Remember they don't tolarate friendly back and forth.

     
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  • PECourtejoie
    5,051 posts
    Jan 11, 2006
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    May 15, 2012 6:03 AM   in reply to Phillip Jones

    Will you two stop with the friendly back and forth?

     

    What I'm missing is a slightly different color for the original poster (not as contrasty as this white on grey).

    I also find the color of the background of the answers by Employees and ACP distractful, and that could be easily mistaken for a correct answer, even if they might often be the ones that post them. A tone similar to the one that one gets when squinting at the quotes might be better.

     
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  • Noel Carboni
    21,316 posts
    Dec 23, 2006
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    May 15, 2012 9:10 AM   in reply to Phillip Jones

    Phillip Jones wrote:

     

    Remember they don't tolarate friendly back and forth.

     

    It's a nice thing to see pleasant interactions.  Up to now it was only a theory that such things could exist in this universe.

     

    But you're right, it's quite out of character on the Adobe forums, where smart, creative people collide all the time.  So just in case, I suggest ending all pleasant posts with the phrase "You idiots!"

     

    You idiots! 

     

    -Noel

     
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  • Currently Being Moderated
    May 15, 2012 7:19 AM   in reply to PECourtejoie

    Pierre, my proposition -apparently shared by not a few- is to  completely eliminate the different backgrounds in messages. There are, or should not be, castes in the forums. If there are legitimate differences -employee, participat, moderator, even perhaps community professional- it is enough to identify them poperly in the zone near their avatars, as it used to be. Not to mention the fact that this proliferation of colors is distracting at best.

     
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  • Currently Being Moderated
    May 15, 2012 7:48 AM   in reply to Claudio González

    Claudio,

     

    You will get a "+1" from me on about everything stated.

     

    Now, I did like the "alternating backgrounds" of yore, as they were subtle, but aiding in reading the entire thread.

     

    A keyline has been added to differentiate between posts, and that is an improvement, but I would campaign for subtle, alternating backgrounds.

     

    I strongly second having one's "status" displayed below their avatar, again, just as it was, though perhaps smaller.

     

    I sort of feel that the designers (redesigners), felt the need to "do something," whether it was an improvement, or not.

     

    After a full week, plus a few days to digest the input, I have more "Dislikes," that "Likes," with the new design, but that might just be me.

     

    Hunt

     
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  • Noel Carboni
    21,316 posts
    Dec 23, 2006
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    May 15, 2012 9:11 AM   in reply to Bill Hunt

    It's not just you, Bill.  But one thing is certain:  We CAN still communicate with it, glitches and all.

     

    -Noel

     
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  • Currently Being Moderated
    May 15, 2012 10:53 AM   in reply to Claudio González

    Claudio González wrote:

     

    Pierre, my proposition -apparently shared by not a few- is to  completely eliminate the different backgrounds in messages. There are, or should not be, castes in the forums. If there are legitimate differences -employee, participat, moderator, even perhaps community professional- it is enough to identify them poperly in the zone near their avatars, as it used to be. Not to mention the fact that this proliferation of colors is distracting at best.

    Another way to put it. We all put our pants on exactly the same way, one leg at a time. when it comes to the forums we are all equals. Sure some of us have more knowledge and there should be some way of letting us know under/over or around your Avatar is sufficient.

     

    just ditch the Grey (gray) the world dull and drab enough.  It's a downer.

     
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  • PECourtejoie
    5,051 posts
    Jan 11, 2006
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    May 15, 2012 11:42 AM   in reply to Claudio González

    Claudio, I think that indeed, most of us are in agreement.

    I also liked the subtle alternating backgrounds, but the new uniform look with a line grew on my, given the title of the post that participates in the separation of the posts.

    The grey is in line with the rest of the Adobe site, the creative cloud, Adobe.tv, etc.

     
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  • Noel Carboni
    21,316 posts
    Dec 23, 2006
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    May 15, 2012 11:42 AM   in reply to Phillip Jones

    You know that the text is not actually black either, right?

     

    Maybe the dark gray text on light gray background is a conspiracy by all the young web designers to drive us old folks (who know what quality looks like but prefer it to be easier to see), away from the computer, in order to make their lives easier.

     

    -Noel

     
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  • Currently Being Moderated
    May 15, 2012 12:37 PM   in reply to Noel Carboni

    Noel,

     

    But one thing is certain:  We CAN still communicate with it, glitches and all.

     

    And right now we do it all the time.

     

    Maybe that is the real reason for the new skin: the thread/post count here in the Forum Comments forum was getting a bit low so it was decided to do something to get it going again. That, at least, has been successful.

     
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  • Currently Being Moderated
    May 16, 2012 12:44 AM   in reply to Phillip Jones

    Phillip Jones wrote:

     

    …just ditch the Grey (gray) the world dull and drab enough.  It's a downer.

     

    PJ, that is easily achieved with a single Firefox Add-on: it's called "No Color".  You can toggle it on and off with a single click, and it doesn't slow you down all.

     

    https://addons.mozilla.org/en-US/firefox/addon/no-color/?src=search

     
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  • Currently Being Moderated
    May 16, 2012 12:58 AM   in reply to Jacob Bugge

    This is what the entire page of this open thread looks like to me at the moment, with all my modifications and the No Color add-on:

     

    Adobe-Forums_-openthread.png

     
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  • Currently Being Moderated
    May 16, 2012 3:00 AM   in reply to station_two

    Now that is something, station two.

     

    All we need is getting the team to implement it as default or at least a one click option. They could call it Fair Forum Style.

     
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  • Currently Being Moderated
    May 16, 2012 6:50 AM   in reply to station_two

    Very nice looking. If we could also add the missing avatars, the missing message numbers and the missing "in response to" information, it would have my vote for setting it as the default style of the forums.

     

    (As if our votes counted for anything in here ).

     
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  • Currently Being Moderated
    May 16, 2012 7:44 AM   in reply to Claudio González

    The avatars are there, they are not "missing", I simply hid them through one of my AdBlockPlus rules.  They can be restored in less than five seconds.

     

    The missing message numbers and the missing "in response to" information, unfortunately, I can't do anything about that. 

     
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  • Currently Being Moderated
    May 16, 2012 7:52 AM   in reply to Claudio González

    These are the blockable items on that page that are in fact hidden by AdBlockPlus.

     

    Picture 35.png

     
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  • Currently Being Moderated
    May 16, 2012 9:11 AM   in reply to martcol

    Adobe's Community Professional "members" are probably fairly proficient in how a particular application operates. In a forum that is prone to many transient posters, people would tend to react to a "badge" and to the frequency of posts by the person answering them. Does a Community Pro label and a counter that says "10,000 posts since 1864" mean anything? In reality, no. But this is not reality. Not that I want a label, but take me for example. I wrote the first Dreamweaver Magic book. I was one of the original Dreamweaver evangelists (precursor to ACP and by invitation only - you could not "apply") and I made over 10,000 posts on the old Macromedia Dreamweaver newsgroup - which are not counted as forum posts. Do I care about any of this? Of course not. If I did, I would mention it in every post I make. Does it amuse me? Sadly, it does.  There is a lot of misinformation on technical issues, such as CSS for instance. There are still "professionals" sending budding web designers off to places like w3schools.com where they are as likely to get erroneous information as anything else. There are still people whose main goal in participating is not necessarily the general good or the joy of doing a good deed. From my observations, the odds on getting a good answer are fair. The odds on getting an expert answer are rare. But most people wouldn't know the difference if it hit them on the chin . Anyway, there's no sense in getting upset about things that will not be changed.

     
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  • Currently Being Moderated
    May 16, 2012 12:07 PM   in reply to martcol

    Your point is spot on. As for the full history of Dreamweaver, its contributors, and its benefactors, Google Groups maintains a record of historic posts on the original Dreamweaver forum.

     
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  • Currently Being Moderated
    May 19, 2012 11:17 AM   in reply to martcol

    A while back some guy was using a DW look-alike logo for his Avatar.  I think he may have had a web site that used the same logo, too. His advice on the forums was helpful about 20% of the time.  80% of his answers were mediocre or completely out of touch with web standards of the day.    Transient forum users just saw his Avatar and assumed he was a knowledgeable product expert.  

     

    I don't think any forum can keep people from gobbling up bad information.  But I think some distinction is valuable -- especially when its noticeable.   IMO using the same colors, etc... for Community Professionals & Adobe Employees doesn't make the forum better.   It simply divides the forum into 2 groups: peons and non-peons. 

     

     

    Nancy O.

     
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  • Currently Being Moderated
    May 19, 2012 12:44 PM   in reply to Nancy O.

    I thought all Application Icons were copyrighted. IF so the person should be contacted by adobe and forced to change the Avatar.  Though I have some experience, with Acrobat or DreamWeaver, I wouldn't pass myself with such Avatars as an expert.

     
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  • Currently Being Moderated
    May 19, 2012 2:30 PM   in reply to Phillip Jones

    As I said, it was a "look-alike" logo -- not exactly the same but close enough to give a false impression to new forum users.

     

    Incidentally, the "guy with the logo" (can't remember his screen name) dropped off the radar quite a while ago. Adobe might have put the kabash on him & his website. Or maybe he got bored and moved on... 

     

    In any case, I only mentioned him in follow-up to what Al said about "badges" being important for some.

     

     

     

    Nancy O.

     
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  • Currently Being Moderated
    May 20, 2012 4:35 AM   in reply to Phillip Jones

    Only Adobe employees can use product icons, box shots and the 'red tab' logo in their forum avatars, and only members of the various Adobe programs (ACP/UGM/etc) can use the program badges - this is policed through the image approval system, but there may be a couple of old accounts which have escaped our attention. If you find any, please report one of their posts (saying why) and one of the mods will remove the avatar. The same applies for anyone using "Adobe" as part of their username.

     

    Adobe product icons cannot be altered as they are copyrighted and trademarked. "Lookalike" icons are not allowed, period.

     
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  • Currently Being Moderated
    Sep 4, 2012 3:27 AM   in reply to martcol

    Argh.

     

    It seems that we are back to this dreadful contrasting background style.

     

    I thought we were just about to see the last of it for certain staff, as implied by post #5 here by John:

     

    http://forums.adobe.com/thread/1043280?tstart=0

     

    I hope this is just a temporary issue soon fixed.

     
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  • Currently Being Moderated
    Sep 4, 2012 8:31 AM   in reply to Jacob Bugge

    Jacob,

     

    With all of the discussions before, I was surprised this AM (Tues. Sept. 04, 2012), to see all the white backgrounds.

     

    Hunt

     
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  • Noel Carboni
    21,316 posts
    Dec 23, 2006
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    Sep 4, 2012 9:53 AM   in reply to Bill Hunt

    Wow, my eyes are burning!  They said "don't look into the light", but who could resist?

     

    Now only the posts by we mere mortals will be different. 

     

    -Noel

     
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  • Currently Being Moderated
    Sep 6, 2012 3:25 PM   in reply to Noel Carboni

    Noel,

     

    It's just like "watching a solar eclipse... " Maybe we need those glasses that Terrie Stone sports in her avatar?

     

    I think that I have some old "welder's goggles" out in the garage. Maybe time to find them... ?

     

    Hunt

     
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  • Noel Carboni
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    Dec 23, 2006
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    Sep 6, 2012 3:54 PM   in reply to Bill Hunt

     

    -Noel

     
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