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Installing from Cloud error message

May 11, 2012 11:01 AM

Tags: #installation

With each application I get error message "Installation completed though some optional components failed to install correctly. More Details (6)

I click on details but get none, and click on retry but get same error.

What should I do now>

Thanks,

Buddy

 
Replies
  • Currently Being Moderated
    May 11, 2012 11:21 AM   in reply to slade

    Did you check if the applications were actually installed and were they working fine?

     

    Have you install CS6 using creative cloud?

     

    Which OS do you have?

     

    More information is required for further research.

     
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  • Currently Being Moderated
    May 12, 2012 1:59 AM   in reply to slade

    Actually i will ask you to try launching the installed applications one by one and check it they are working fine.

     

    If they are working fine, you are good to go.

     
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  • Currently Being Moderated
    May 12, 2012 2:33 AM   in reply to slade

    Hi Slade,

     

    Agreed with Arpit, many times error code 6 (More Details (6))  is reported due to some optional component failure which may not impact you installed product any ways.  In case you want to know what exactly failed please send me your installer log file form following location and I will be more than happy to help you:

     

    >Winx86: <Root Drive>\Program files\Common files\Adobe\Installers

    >Winx64: <Root Drive>\Program files (x86)\Common files\Adobe\Installers

     

    Thanks,

    Vikas

     
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  • Currently Being Moderated
    May 12, 2012 9:07 AM   in reply to slade

    In that case, lets remove the entire suite and then run the Cleaner Tool and re-install CS6.

     
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  • Currently Being Moderated
    May 12, 2012 9:21 AM   in reply to slade

    Hello,

    MSVCP 100.dll is Microsoft C runtime Library file, please check whether you have installed Microsoft Visual C++ 2010 Redistributable Package.
    If you have installed, repair it and try to install the product.

     
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  • Currently Being Moderated
    May 12, 2012 10:48 AM   in reply to slade

    Try changing User Account Control settings. Set it as Low ( never Notify) and try to install the product.

    http://res2.windows.microsoft.com/resbox/en/Windows%207/main/11accf4f-c212-4a00-887d-d247b58f97e2_0.jpg

    If you face any further issues, please refer to this below link.

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/t his-installation-is-forbidden-by-system-policy/ac1986be-a063-4b7b-834f -8fa56a8c0d04.

    Check if this works.

     
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