My Windows XP gives me an error everytime I try to download the Update it has happened about ten times now I have tried to delete Adobe but it will not finish delete. Thanks.
Please refer the article for Error 1635 http://helpx.adobe.com/acrobat/kb/error-1635-patch-package-not.html
My Error now reading,
On Trying to download :
There was an error installing Adobe Reader.
Adobe Installation Error.
This Patch Pakage could not be opened.
Verify that the patch package exists and that you can access it.
Or contact the application vendor to verify that this is a valid installer patch pakage.
I am using Google Chrome Browser.
with CNET updating.
Thank You for your time etc!
Can you point to the link from where you are trying to download Reader ? Another thing to try would be un install the Reader and re install the Reader.
You can download the latest Reader X 10.1.3 (complete installer) from adobe.com
Download the Cleaner tool from http://labs.adobe.com/downloads/acrobatcleaner.html
Once you run this tool. Select the Reader as option instead Acrobat.
On go to the ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.3/en_US to download reader and install.
Please dont run the cleaner tool, if you have installed any Creative Suite application.
Hello Dpakch, Your Cleaner Tool Worked But New Download Refused.
But Good News I Used Pat Willener Reader Download and it Completed Download.
I Hope I'm in Working Order Now ?
Thank You Both so much.
Your Welcome !!!
Hope this works well.
@ Pat : Yes, Acrobat Cleaner tool is live. But before you suggest to someone, please make to ask whether any Creative Suite application is installed on the machine or not ? If installed, don't run this tool. Probably, our last option would be manual removal.
Not really, you have clean the Acrobat folder from Program File, Common Files and Appdata folder. Cleaning Registry entry is also important. But make to take the backup ie. system restore and registry backup (reg export).
But this is all automated with the cleaner tool.
Europe, Middle East and Africa