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Photoshop Installation Failed message

May 13, 2012 5:48 PM

Tags: #error #cs6 #messages #installtion

I've tried installing Adobe Photoshop CS6 twice from the Application Manager and constantly receives: "Installation Failed" Unable to extract files.  Press Retry to download again or contact suctomer support (EX20).  I'm using a PC 32bit computer.  Can someone please tell me what may be wrong?

 

Thanks!

850 Views   2 Replies   Latest reply: studio89a, Jun 26, 2012 10:18 AM
 
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  • Brendie
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    1. Brendie,
    May 13, 2012 7:06 PM   in reply to Brendie
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    Problem resolved for Photoshop CS6!  I downloaded the file directly from website instead of my desktop Applications Manager.  However, it did ask me how I wanted to open the file and I indicated the Applications Manager.  Photoshop CS6 is now up and running!

     
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  • studio89a
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    2. studio89a,
    Jun 26, 2012 10:18 AM   in reply to Brendie
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    Where did you find the downlaod? Having same issues. Did you have to use Adobe Download Assistant?

     

    -Jason

     
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