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GetLogicalProcessorInformation missing in Kernel32.dll

May 13, 2012 11:31 PM

I have CS6 all downloaded and when i go to launch it i get an error right away wonderful eh? u.u Anyways it says this The Procedure entry point GetLogicalProcessorInformation Could not be located in the

Dynamic link Library KERNEL32.dll  Plz tell me  what in the world this is i have to do before i get Photoshop rage =D thanks.lol.

 
Replies
  • Currently Being Moderated
    May 13, 2012 11:32 PM   in reply to Ammecakes

    That particular error means that you have a problem with your OS install (it's missing a function that should be there).

    Which OS version are you running?

    And is there any chance that you had problems installing one of the OS service packs?

     
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  • Currently Being Moderated
    May 29, 2012 10:55 AM   in reply to Chris Cox

    I'm another user who is getting the error:

     

    The Procedure entry point GetLogicalProcessorInformation Could not be located in the Dynamic link Library KERNEL32.dll

     

    I'm running Windows XP SP2.

     

    (For what it's worth, I also have a properly functioning CS5 installation.)

     

    Any ideas? I'd hate to be stuck unable to run PS CS6.

     

    Thanks much,

     

    Don

     
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  • Currently Being Moderated
    May 29, 2012 11:00 AM   in reply to zombiedon

    You need XP SP3, which is the minimum requirement to run Photoshop CS6.

     
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  • Currently Being Moderated
    Sep 19, 2012 2:32 PM   in reply to Chris Cox

    When did SP3 come out? I got Windows XP Home Edition in 2003

     
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  • Currently Being Moderated
    Sep 19, 2012 2:45 PM   in reply to Elcheer Sinn

    Try installing Windows XP Service Pack 3.

     

    It's listed as Recommended for DW (for Photoshop CS6 it's essential)

    http://www.adobe.com/products/dreamweaver/tech-specs.html

     

    I think is better you upgrade to windows 7, these are issue of escort incompatibility...

     
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  • Currently Being Moderated
    Sep 19, 2012 3:46 PM   in reply to Elcheer Sinn

    Windows XP Service Pack 3 came out in 2008.

     
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  • Noel Carboni
    23,459 posts
    Dec 23, 2006
    Currently Being Moderated
    Sep 19, 2012 4:00 PM   in reply to zombiedon

    I wonder, why would you buy a $700 state of the art graphics package and try to run it on a 10 year old operating system?

     

    You speak as though being able to run the older software should mean that the newest software should run okay.  Technology marches on.  Know that even with XP service pack 3 you won't get GPU acceleration.

     

    -Noel

     
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  • Currently Being Moderated
    Feb 22, 2013 1:49 PM   in reply to Noel Carboni

    And i have this problem , i have WINDOWS XP Nt !

     
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