Please help, I import AVCHD/mts from any files on my PC but there is no audio/sound, not even the audio 1 track has anything in it, the sound is simply not there??
I know FCPX needs my Sony files converting is this the case with CS6 now as cs5.5 works ok.
I have a Sony HDR-CX520V camcorder (AVCHD) and have had the same issues with missing audio (using the CS6 Production Premium trial). I get no audio in Premiere or After Effects (both report that the clips have no audio), but (literally) the same video clips load into previous CS versions (CS 5/5.5) with audio without any issues (and still do).
This Sony camcorder records AVCHD with 5.1 audio. Is the 5.1 somehow contributing to the problem?
I've seen a few other references to this issue, but no answers or solution...
Sadly, CS6 looked like a promising tax refund investment and the performance was nice, but this issue is easily a deal breaker.
Hmmm... I seemed to have figured this one out on my end...
My latest camera imports were MTS for some reason, not M2TS as they usually are. CS5.5 reads the MTS without issue, buy CS6 will only read the audio when I rename the files from .MTS to .M2TS. Just changing the file extension fixed my audio problem.
Great, Sady Ans simple advice saved my day. Thanks.
(Still no idea why it didn't work before, the files were imported from one folder (filming day 2) WITH audio, and from the very next folder (filming day 3) only WITHOUT audio, no matter what I tried - both folders had been copied directly with the original structure from a Class 10 SC Card of a GH2, with a complete reformating of the card between the filming days. Both folders are stored (amongst many others) on an external harddisc (La Cie Rugged 1 TB, connected with Firewire 800).
Working device: Mac Bok Pro 3,1 , Mac OS X10.6.8 with Premiere Pro CS6, through Creative Cloud
Seems to be a Premiere problem, logging the files with Final Cut Express brought me audiotracks without any problem.
I found the solution for this one!
If you can deactivate Premiere - do it, if you can't - uninstall PP.
Delete content of SLStore, SLcache folders located in Library/Applecation support/Adobe
Delete Library/Applecation support/Adobe/Adobe PCD/Cache/cache.db
the same folders you can find in Windows OS
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