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dannio12
dannio12
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Premiere Pro CS6 No audio from Sony AVCHD

May 14, 2012 1:32 PM

Please help, I import AVCHD/mts from any files on my PC but there is no audio/sound, not even the audio 1 track has anything in it, the sound is simply not there??

I know FCPX needs my Sony files converting is this the case with CS6 now as cs5.5 works ok.

Thanks

30299 Views   13 Replies   Latest reply: coolyard, Mar 19, 2013 3:32 AM
 
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  • scoilt90806
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    1. scoilt90806,
    May 14, 2012 2:46 PM   in reply to dannio12
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    I have a Sony HDR-CX520V camcorder (AVCHD) and have had the same issues with missing audio  (using the CS6 Production Premium trial). I get no audio in Premiere or After Effects (both report that the clips have no audio), but (literally) the same video clips load into previous CS versions (CS 5/5.5) with audio without any issues (and still do).

    This Sony camcorder records AVCHD with 5.1 audio. Is the 5.1 somehow contributing to the problem?

    I've seen a few other references to this issue, but no answers or solution...

    Sadly, CS6 looked like a promising tax refund investment and the performance was nice, but this issue is easily a deal breaker.

     
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  • Andy Ramone
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    2. Andy Ramone,
    May 14, 2012 5:00 PM   in reply to scoilt90806
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    did you guys try adding an audio track of 5.1 to the timeline and then importing the video to the timeline? i dont have any of the sony HD cams, but that seems like a posible solution.

     
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  • scoilt90806
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    3. scoilt90806,
    May 14, 2012 5:18 PM   in reply to Andy Ramone
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    Hmmm... I seemed to have figured this one out on my end...

    My latest camera imports were MTS for some reason, not M2TS as they usually are. CS5.5 reads the MTS without issue, buy CS6 will only read the audio when I rename the files from .MTS to .M2TS. Just changing the file extension fixed my audio problem.

     
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  • dannio12
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    4. dannio12,
    May 15, 2012 12:51 AM   in reply to scoilt90806
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    Ok problem solved, the video files were on a different Harddrive and not C, I'd gone with scratch discs on the first splash screen set to default.

    Fix : put MTS file on C drive and premiere works!

     
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  • SadyAn
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    5. SadyAn,
    May 24, 2012 1:48 AM   in reply to dannio12
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    Just remove xmp files in Stream folder

     
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  • traveler6666
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    6. traveler6666,
    Sep 9, 2012 10:13 AM   in reply to SadyAn
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    Thanks for the tip. At once many AVCHD from a Panasonic are offline. Where is the stream folder that I can delet the XMP file?

     
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  • zilchmeister
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    7. zilchmeister,
    Nov 2, 2012 3:42 AM   in reply to SadyAn
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    Great, Sady Ans simple advice saved my day. Thanks.

     

    (Still no idea why it didn't work before, the files were imported from one folder (filming day 2) WITH audio, and from the very next folder (filming day 3) only WITHOUT audio, no matter what I tried - both folders had been copied directly with the original structure from a Class 10 SC Card of a GH2, with a complete reformating of the card between the filming days. Both folders are stored (amongst many others) on an external harddisc (La Cie Rugged 1 TB, connected with Firewire 800).

     

    Working device: Mac Bok Pro 3,1 , Mac OS X10.6.8 with Premiere Pro CS6, through Creative Cloud

     

    Seems to be a Premiere problem, logging the files with Final Cut Express brought me audiotracks without any problem.

     
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  • quash.asia
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    8. quash.asia,
    Nov 4, 2012 4:46 PM   in reply to scoilt90806
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    Renaming .mts to .m2ts worked for me.  Thanks!  So many dead-end fixes on the internet, but this worked in a second and forced the file to reconform.

     
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  • markieneter904
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    9. markieneter904,
    Nov 28, 2012 9:26 AM   in reply to scoilt90806
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    heey with what or how do you convert the video with good quality?

     
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  • plasmate
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    10. plasmate,
    Dec 12, 2012 8:05 AM   in reply to markieneter904
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    this didnt work for me; anyone else still stuck with audio loss of mts (and m2ts) files in CS6?

     
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  • FidelKaryj
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    11. FidelKaryj,
    Dec 17, 2012 4:25 AM   in reply to dannio12
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    I found the solution for this one!

    If you can  deactivate Premiere - do it, if you can't - uninstall PP.

    Delete content of SLStore, SLcache folders located in Library/Applecation support/Adobe

    Delete  Library/Applecation support/Adobe/Adobe PCD/Cache/cache.db

    reinstall

     

    the same folders you can find in Windows OS

     
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  • Kevin Monahan
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    12. Kevin Monahan,
    Mar 5, 2013 4:18 PM   in reply to FidelKaryj
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    You might want to also try: Help > Deactivate. Quit Premiere Pro. Then Help > Activate.

     
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  • coolyard
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    13. coolyard,
    Mar 19, 2013 3:32 AM   in reply to dannio12
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    your tips are working , but still can't explain why some files imported audio and some others not at the same time .

     
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